Product Specialist

Lithia & Driveway • Minnetonka, MN

18d • $15 - $18 • Onsite

About The Position

Dealership: L0807 BMW of Minnetonka
BMW of MINNETONKA
Drive Innovation. Inspire Confidence. Become a BMW Product Specialist!

Are you passionate about cutting-edge automotive technology and delivering exceptional customer experiences? BMW of Minnetonka is looking for a dynamic and knowledgeable Product Specialist (BMW Genius) to join our team. As a key brand ambassador, you’ll guide customers through the exciting features and innovations of BMW vehicles, ensuring they feel confident and inspired every step of the way.

Requirements

• Previous experience in a product specialist or customer support role
• Strong communication skills—both verbal and written
• Tech-savvy with the ability to explain complex systems clearly
• Proficient in Microsoft Excel and other basic software tools
• Valid driver’s license and clean driving record
• High School graduate or equivalent, 18 years or older required.

Nice To Haves

• Automotive industry experience preferred but not required

Responsibilities

• Serve as a trusted expert on BMW technology, features, and performance
• Support the sales team before, during, and after the sale to enhance the customer journey
• Conduct engaging vehicle demonstrations and assist with test drives
• Collaborate with Sales, Service, and other departments to ensure a seamless experience
• Troubleshoot customer concerns and provide tech support when needed
• Use digital tools and video presentations to showcase vehicle configurations

Benefits

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED