Product Specialist/Porter - House of Imports Mercedes Benz

United Fidelity Bank

1d • Onsite

About The Position

The Product Specialist is responsible for delivering comprehensive product information throughout the sales and aftersales processes. Our dealership seeks individuals with creativity to provide “world class” customer-oriented support. We will provide everything else - including the most professional sales and customer-oriented training that is available. The right individual will be a self-starter, with a track record of success in delivering customer satisfaction while maintaining attention to detail.

Requirements

• High School diploma or equivalent
• Proven ability to provide an exceptional customer experience
• Ability to set and achieve targeted goals
• Demonstrated communication and interpersonal skills
• Organization and follow-up skills
• Experience and desire to work with technology
• Valid in-state driver’s license and have and maintain an acceptable, safe driving record

Nice To Haves

• Prior sales experience preferred but not required
• Creativity to provide “world class” customer-oriented support
• Self-starter with a track record of success in delivering customer satisfaction while maintaining attention to detail

Responsibilities

• Welcoming customers and listening to their needs
• Porter duties as needed
• Using a consultative selling process to match the best vehicle to the Customer needs
• Creating a great vehicle delivery experience for the Customer
• Following up with Customers to ensure satisfaction
• Prospecting through referrals and other creative approaches
• Setting and achieving targeted sales goals
• Gaining superior product knowledge to effectively help Customers
• Transition Customers to the Service Department to support their ownership experience
• Providing an exceptional customer experience to drive loyalty

Benefits

• Competitive compensation
• 401k matching
• Health insurance
• Dental insurance
• Vision insurance
• Maternity benefits
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
• Access to YouDecide website with offers from top providers and retailers
• Participation in DRVPNK mission to raise and donate millions of dollars to cancer research and treatment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED