Product Genius -SBBMW

McKenna Motor Company Inc • Torrance, CA

17h • Onsite

About The Position

Join the South Bay family! As part of the McKenna Motors Group, we are a family-owned enterprise with a rich history across 8 brands and 9 locations in Southern California. We're expanding and looking for passionate individuals to grow with us. We are more than just a business; we're a community that values teamwork and internal promotion. As a Product Specialist BMW MINI Volvo Genius, you'll be a vital part of our customer experience team, providing expert knowledge and enthusiasm about our range of vehicles. Your role is to energize and inform customers, guiding them through the unique features and technologies of BMW, MINI, and Volvo vehicles. This position is pivotal in creating memorable customer experiences through exceptional service and product expertise.

Requirements

• A passion for providing excellent customer service.
• Strong proficiency in various computer and web applications.
• Ability to communicate complex technology in easily understandable terms.
• Valid in-state driver’s license and a clean driving record.
• High School diploma or equivalent and eligibility for a California Occupational Sales License.

Responsibilities

• Greet and guide showroom clients, providing detailed information and advice on vehicle features and benefits.
• Demonstrate expertise in all vehicle systems and technology, assisting customers with their queries and needs.
• Deliver an outstanding customer experience, ensuring satisfaction and building brand loyalty.
• Keep up-to-date with product knowledge, technological advancements, and industry trends.
• Coordinate and conduct exceptional vehicle delivery experiences, including off-site deliveries.

Benefits

• Employee & Family Discounts on Volkswagen, Audi, BMW, Subaru, Porsche, Volvo, and MINI vehicles.
• Medical, Dental, Vision, and 401k.
• A competitive pay plan with both hourly and bonus delivery commissions.
• A welcoming environment that promotes internal growth and training.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED