Product Specialist - Maserati

The Faulkner Automotive Group • Mechanicsburg, PA

8d • Onsite

About The Position

Faulkner Maserati of Mechanicsburg is looking for an enthusiastic, self-motivated Product Specialist to join our team! Faulkner is a place you can establish a career and grow with the organization. While automotive experience is a plus, it is not required! We provide training to all our employees and offer continued growth opportunities for those that have excellent talent, energy, and ambition to succeed. Faulkner has won a combined 60+ Best Places to Work Awards.
As a Product Specialist at Maserati, you will assist customers with the technology involved with their new purchase! You will deliver and demonstrate vehicles to clients so it is important to master current Maserati products/technology offerings. In this position, you will work directly with our customers to explain and demonstrate the different options and technology available for Maserati products. Each experience is unique so you will customize setups for clients and tailor the explanations and presentations to individual customers. You will be responsible for taking customer phone calls and interfacing with customers before, during and after purchase, so we are looking for candidates with great customer service skills! As a Product Specialist, you will also manage and enhance Maserati's multiple social media platforms. This position is paid hourly plus bonuses.

Requirements

• At least 18 years old
• Clean, valid driver’s license
• High School Diploma or equivalent
• Commitment to exceptional customer service
• Strong written and oral communication skills
• Ability to work well in a team environment
• Ability to understand manufacturer’s specifications

Nice To Haves

• Automotive experience is a plus
• Minimum of 2 years’ experience in customer service is highly preferred

Responsibilities

• Assist customers with the technology involved with their new purchase
• Deliver and demonstrate vehicles to clients
• Explain and demonstrate the different options and technology available for Maserati products
• Customize setups for clients and tailor explanations and presentations to individual customers
• Take customer phone calls and interface with customers before, during and after purchase
• Manage and enhance Maserati's multiple social media platforms

Benefits

• Medical, Dental and Vision
• 401k with company match
• Paid time off & paid holidays
• Employee discounts
• Employee referral bonuses
• Annual reviews and merit increases

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED