Product Specialist (Body Shop/Collision experience required)

Axalta•Vancouver, BC

35d•Remote

About The Position

The Product Specialist is a product technical resource for the market sales team. He/she will support all Axalta products in all segments including Premium, Mainstream, and Economy to promote growth and customer loyalty. The Product Specialist works as a member of a market sales team to contribute to sales growth and customer satisfaction. This is a remote-based role ideally located in Vancouver Market and will require up to 25% travel supporting market needs.

Requirements

High School Diploma, preferred
Minimum of 5 years of Industry experience
Valid Driver’s License, required
Possesses good computer skills and can effectively use applications such as e-mail, Word, Excel, PowerPoint
Acts with a high sense of urgency, and will be able to prioritize work effectively
Having a good understanding of body shop operations and application equipment
Demonstrates effective written, oral communication, and presentation skills
Must possess strong problem solving, time management and communication skills
Aptitude to effectively work with others as a contributing member of a high-performance sales team
Ability to sell, influence and negotiate with customers
Good interpersonal skills and sensitivity/respect for peoples' differences
Self-motivated; must be an effective performer with minimal supervision
Presents oneself in professional manner throughout all levels of the organization
Business background/acumen and strong customer focus
Has the ability to effectively network internally and with customers
Is an active listener and is able to interpret customer needs

Responsibilities

Develops, trains and supports our distributor personnel to meet the needs of our collision shop customers, particularly in the areas of new products, technical support, training availability, and value-added programs
Trained and competent in all Axalta brands and technologies and processes to lead new customer installations, train and certify painters, and troubleshoot technical issues
Conducts education events like refinisher meetings, lunch and learns, WOW sessions and counter clinics to provide guidance in optimizing paint and material system performance and profitability
Always demonstrates safety awareness, including emphasis on the safe application of products and the use of personal protective equipment while acting as an example for customers
Is a strong team player and actively seeks opportunities to support market activities; collaborates well with team and eagerly contributes ideas during market meetings
Completes and participates in all ongoing trainings – assessments and certifications for all Axalta brands and technologies
Utilizes Axalta paint and material account management tools to support key accounts and reinforces Axalta’s technical support network with shop personnel
Manages overall selling expense within designated budget
Remains current with industry trends and association activities
Demonstrates and fosters teamwork with peers and other resources to meet customer needs and document progression
Maintains a flexible schedule and willingness to travel