Product Specialist, Clinical Applications (Internal Only)

Indica Labs•Albuquerque, NM

1d•Hybrid

About The Position

Under the direct guidance of the Product Manager, Clinical Applications, works with a variety of teams to ensure excellent product delivery. This position is responsible for supporting the design, development, approval, launch, and ongoing improvement of clinical products, including coordination of feedback from customers, internal teams, external partners, and product leadership.

Requirements

Bachelor’s Degree in technical or scientific field (Computer Science, Engineering, Mathematics, Biology, Biochemistry, Chemistry, Medicine, etc.)
One (1) year of experience in product development, product management, lab management, or similar positions within the life science or diagnostics industries
Valid Passport for international travel
Authorization to work in the United States, or appropriate authorization to work in the applicant’s current home country (Indica Labs does not sponsor work visas)

Nice To Haves

Two (2) years of experience in product development, product management, lab management, or similar positions within the life science or diagnostics industries
Preference given to applicants currently residing in New Mexico
Advanced written and verbal communication skills
Ability to deliver presentations to small and large scientific audiences, often with short notice
Ability to provide superior customer service
Intermediate skills in Information Technology (IT) and network knowledge
Ability to listen to and understand information and ideas in speaking so others will understand
Knowledge of scientific software packages
Skilled at swiftly changing priorities as requirements are identified

Responsibilities

Responsible for an understanding of histopathology workflow.
Identifies product gaps, and generates new ideas that grow market share, improves customer experience, and drives growth, and presents those ideas to leadership for approval.
In partnership with the Product Manager, creates buy-in for the product vision both internally and with key external partners, with a focus on external relationships.
Responsible for translating product strategy and roadmap into detailed requirements and prototypes.
Collaborates with engineering teams to prioritize activities to deliver with quick time-to-market and optimal resources.
Provides feedback on product pricing and positioning strategies.
Collaborates on product launches including working with public relations team, executives, and other product management team members.
Develops promotional plans consistent with product line strategy for approval.
Attends and hosts relevant events, exhibitions, and meetings.
Prepares and submits product-specific collateral and product presentations for distribution and approval.
Drives clinical product projects in collaboration with internal and external stakeholders.
Provides high level support to customers through workflow development for complex issues and requests.
Visits customers to solicit feedback on company products and services.
Assists in writing release notes, user guides, user testing plans and reports, and other relevant product documents.
Responsible for the appropriate accessing and handling of electronic Protected Health Information (PHI) as outlined by policy and the Health Insurance Portability and Accountability Act (HIPAA)