Product Security Operations Center Analyst

Ford • Dearborn, MI

3d • $85,400 - $192,900 • Hybrid

About The Position

Reporting to the Manager of Monitoring Operations, this role focuses on alert triage, incident support, and continuous improvement of monitoring processes. We are seeking candidates with a solid cybersecurity foundation, including API security experience, along with embedded-vehicle exposure or a demonstrated aptitude and eagerness to learn. You will partner with cloud, vehicle, enterprise, incident-response, and global PSOC teams to help ensure effective investigation and resolution of security events affecting connected vehicles and the cloud services that power them.

Requirements

• Bachelor's degree in Computer Science, Cybersecurity, or Engineering, OR a combination of education and experience.
• 2+ years in cybersecurity, security operations, or a related technical field.
• Working understanding of incident response lifecycles, escalation, and incident management practices.
• Experience with API security and exposure to cloud security operations on one or more major cloud platforms, including logging, monitoring, identity, and response workflows.
• Ability to work effectively in a fast-paced 24x7 operations environment, including shift-based coverage.
• Clear written and verbal communication for documenting incidents and coordinating with technical teams.

Nice To Haves

• Embedded vehicle cybersecurity exposure, or a demonstrated aptitude and eagerness to learn.

Responsibilities

• Perform daily PSOC alert triage and support incident coordination, containment, remediation, recovery, and closure.
• Support investigations of security events across cloud application stacks and embedded vehicle architectures using available logging and telemetry.
• Partner with PSOC teams across regions to deliver consistent monitoring, investigation, and incident-response services; maintain effective continuity and handoffs for active security events.
• Surface operational friction points and provide feedback to help improve detection logic, tooling, and response workflows.
• Collaborate closely with the Cyber Incident Response Team (CIRT), Product Development, and Enterprise IT to execute response playbooks and coordinate complex mitigations.

Benefits

• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year's Day
• Paid time off and the option to purchase additional vacation time.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level