Product Sales Specialist

Cross Technologies Inc.•Knoxville, TN

3h•Onsite

About The Position

Inside Sales - Product Specialists provide sales and technical support for instrumentation and valves to customers and field sales staff. Product Specialists work in tandem with an Application Specialist to answer product and application related questions, assist with proper product selection, and complete quotations in a thorough and timely manner. Function as a primary contact for customers and provide exemplary service while satisfying requirements promptly and accurately.

Requirements

Must have 5 years of experience in Process technologies, products, and applications, specifically in instrumentation and valves.
Demonstrate the ability to learn key product information quickly.
Demonstrate business skills to lead growth and profitability.
Possess comprehensive knowledge of the overall capabilities.
Servant Leadership
Ensures Accountability
Communicates Effectively
Demonstrates Self-Awareness & Self-Management
Action Oriented
Customer Focus
Values Differences
Resourcefulness
Drives Results
Being Resilient
Manages Ambiguity
Functional/Technical
Problem Solving
Interpreting Data
Organizing and Efficient Planning
Reading/Writing
Decision Making
Mathematical Calculations

Nice To Haves

College degree preferred.

Responsibilities

Provide technical support to sales staff and customers by answering related questions and developing quotes.
Continuously improve and apply product knowledge to become recognized as technically proficient.
Build strong customer relationships by understanding customers’ businesses, identifying their specific needs, understanding the competitive environment and communicating with a caring and friendly attitude.
Build excellent relationships with our principal’s support staff.
Understand and comply with all Company policies and procedures.
Prepare and submit reports in a timely manner.
Participate in sales meetings, training programs, trade shows, and other industry related activities.
Prepare technical documents, parts lists, and manuals for internal and external use.
Willingness to continually learn vendor products and offerings.
Provide pre-sales technical support during the sales process.
Demonstrate written and verbal communication skills to interface with sales staff and customers.
Understand company sales objectives, strategies, and accounts.
Provide sales teams with information on customer applications and technical issues in a timely manner.
Establish and maintain good relationships with key customers and suppliers.