Product Reporting Analyst II

bostonscientific•Marlborough, MA

22h•Hybrid

About The Position

Primarily responsible for providing ad hoc and recurring reports in support of the Global Quality Field Action (FA) process, including recalls, removals, safety alerts, customer notifications and field corrections. This role collaborates directly with divisional partners while providing product traceability and FA expertise to divisions, the FA team and regional FA coordinators. The individual in this position will also identify, recommend and implement process improvements that enhance efficiency and compliance.

Requirements

Bachelor's degree.
2+ years of experience in a related field.
Ability to travel up to 10%.

Nice To Haves

Strong organizational and planning skills.
Strong analytical skills.
Advanced Microsoft Excel skills.
Strong problem-solving, verbal communication and written communication skills.
Ability to coordinate and manage activities across multiple groups within a matrixed organization.
Experience with SAP, Microsoft Word, Microsoft Teams, Outlook and PowerPoint.
Experience within the medical device industry.

Responsibilities

Execute recurring and ad hoc reporting activities for product inquiry reports (PIRs) and field actions, supporting both internal and external customers.
Utilize knowledge of Boston Scientific divisions, database entities, data access methodologies, Microsoft Office applications and business-specific systems, including FARS and SAP, to support reporting needs.
Perform data quality analyses, evaluate findings and recommend system enhancements, business process improvements and data corrections.
Support execution of approved field action plans, including assisting with delivery of field action communications and retrieval activities.
Conduct post-action reporting activities and support document archiving and field action closure requirements.
Contribute to the development and continuous improvement of departmental and corporate field action policies and procedures.
Manage reporting requests in accordance with established processes and service expectations.