Product Repair Technician
About The Position
InBody is seeking a Product Repair Technician to service repairs of InBody products, perform general maintenance, and troubleshoot equipment. The role involves providing technical solutions to clients regarding operational and troubleshooting aspects. Responsibilities include inspecting, repairing, calibrating, assembling, and disassembling equipment, while accurately tracking returned products and maintaining service records. The ideal candidate is an optimistic self-starter with strong organizational, critical-thinking, and problem-solving skills, who thrives in a fast-paced, entrepreneurial company culture. This is a full-time, onsite position in Cerritos, CA, reporting to the Product Repair Manager.
Requirements
- At least one year of experience in product support or repair, preferably in the medical device or electronics field
- Excellent organizational and time management skills with the ability to prioritize and manage multiple projects and deadlines
- Ability to adapt to a fast-paced environment
- Excellent critical thinking and communication skills
- Ability to collaborate effectively as part of a team while also remaining self-motivated and working independently
- Must have a valid Driver’s License and clean driving record
Nice To Haves
- Knowledge of CRM or help desk/ticketing systems
Responsibilities
- Perform in-house product service repairs on professional and non-professional medical equipment
- Track, organize, and log returned products (including consumer returns, internal equipment, and customer devices)
- Coordinate and organize the shipping and receiving of products
- Provide maintenance which includes, but are not limited to, technical inspections, repair, and calibrations
- Assemble and disassemble of products for service repairs
- Prepare reports and other data for accurate information and recordkeeping
- Work with team members and other departments regarding technical and customer service-related issues
Benefits
- Medical (PPO), dental (PPO), vision (PPO), & life insurance
- Flexible spending account (FSA) and dependent care account (DCA)
- 401(k) plan with up to 3% company match
- Paid vacation and sick leave
- 11 annual paid holidays and paid time off for birthday
- Corporate wellness program, including gym membership reimbursement and monthly chiropractic and acupuncture services
- Discounted pet insurance
- Job-related training reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
