Product Relations Manager, Product Data Integrity

Amplify

1d•Hybrid

About The Position

A pioneer in K–12 education since 2000, Amplify is leading the way in next-generation curriculum and assessment. Our core and supplemental programs in ELA, math, and science engage all students in rigorous learning and inspire them to think deeply, creatively, and for themselves. Our formative assessment products help teachers identify the targeted instruction students need to build a strong foundation in early reading and math. All of our programs provide educators with powerful tools that help them understand and respond to the needs of every student. Today, Amplify serves more than 15 million students in all 50 states. This role partners closely with Product Development teams to ensure design and configuration decisions support strong back-end service performance and a positive customer experience. The role will support the Executive Director of Product Data Integrity in driving both near- and long-term excellence in product configuration, data integrity, and operational efficiency.

Requirements

Bachelor’s degree or equivalent experience
3+ years of experience managing print production and/or materials kit production
3+ years of project management experience
Experience supporting strategic customers with a high level of service
Intermediate financial acumen (e.g., margin calculation, ROI analysis)

Nice To Haves

Experience in supply chain and/or continuous improvement
Experience in education technology
Background in business operations or data integrity
Experience with project management tools (e.g., Smartsheet, Jira)
Strong proficiency with spreadsheets and presentation tools for managing product and financial data

Responsibilities

Partner with the Executive Director to develop and implement a streamlined product configuration framework across Supply Chain, Manufacturing, and Distribution, with a focus on simplicity and speed to market
Establish and maintain cross-functional processes between Supply Chain and Product Development to ensure consistent execution, while proactively identifying and communicating risks and escalations
Serve as a subject matter expert (SME) on product configuration and supply chain operations, advising on customer experience, operational workflows, and product setup
Maintain and standardize product data across systems (e.g., Salesforce, NetSuite) and third-party partners; ensure hierarchies and attributes support accurate reporting
Develop and oversee item master data governance, ensuring synchronization across systems and alignment with data standards
Manage item and BOM setup across Sales, Marketing, Product Development, and Supply Chain to ensure data accuracy and operational readiness
Collaborate with Product teams on physical product configurations, including format, scope, and fulfillment implications; support pricing and cost analysis with Sales
Understand and support the end-to-end process from Closed Won opportunity through delivery to optimize the customer experience
Coordinate end-of-life planning for SKUs, including inventory and assembly considerations; recommend retirement timelines
Support strategic Customer Success accounts as an SME on product and operations, including onboarding, entitlement setup, and issue resolution for high-value accounts ($1M–$5M)
Identify and drive operational efficiency opportunities, including automation, cost savings, and process improvements
Partner cross-functionally to communicate fulfillment timelines, cost implications, and the impact of customization on production and delivery
Ensure timely availability of finished product files to support supply chain readiness and fulfillment execution
Maintain adherence to product setup standards across systems and support market readiness efforts
Foster an inclusive, engaged team environment where direct reports and cross-functional partners feel supported and psychologically safe