Product Quality Specialist

Mara Renewables Corp•Dartmouth, NS

3d•Hybrid

About The Position

The Product Quality Specialist plays an important role in ensuring Mara’s products consistently meet quality, regulatory, and customer requirements throughout the product lifecycle. Working closely with Quality, Regulatory, Operations, Commercial, and other cross-functional teams, this role supports product development, manufacturing, and commercialization activities while managing product quality documentation, analytical testing, stability programs, and customer quality requests. As a key connection between customers and internal teams, the Product Quality Specialist provides technical and quality support, prepares customer-facing documentation, and helps ensure quality inquiries are addressed accurately and efficiently. The Product Quality Specialist also supports continuous improvement by analyzing quality and stability data, contributing to risk management and validation activities, and identifying opportunities to strengthen product quality and supporting processes. Success in this role comes from being organized, analytical, and detail-oriented while enjoying collaboration and problem-solving. Strong communication skills and a customer-focused mindset are important for building effective relationships and helping ensure Mara continues to deliver products that meet our quality standards and customer expectations.

Requirements

Post-secondary degree in Food Science, Chemistry, Microbiology, Life Sciences, Quality Assurance, or a related scientific or technical discipline.
One (1) to three (3) years of experience in Quality Assurance, food manufacturing, product quality, laboratory operations, or a related technical role.
Knowledge of GMP, HACCP, and applicable food safety systems.
Strong organizational and documentation skills with excellent attention to detail.
Analytical mindset with proficiency in Microsoft Excel and data management.
Effective communication and collaboration skills, with the ability to work well with internal and external stakeholders.
Ability to organize and manage multiple priorities in a fast-paced environment.
Customer-focused and proactive, with a willingness to learn, take initiative, and contribute as part of a collaborative team.

Nice To Haves

Quality certifications such as HACCP or Internal Auditor.
Experience working with omega-3 products is considered a strong asset.

Responsibilities

Maintain product quality documentation, specifications, standard operating procedures (SOPs), and quality records, ensuring information remains accurate, current, and compliant.
Coordinate document revisions and approvals within the Quality Management System (QMS).
Support the preparation and maintenance of technical and product quality files.
Prepare and manage customer-facing quality documentation, including product specifications, customer dossiers, technical data sheets, questionnaires, and product statements.
Coordinate information across Quality, Regulatory, Operations, and Commercial teams to respond to customer requests, including quality requirements related to customer samples.
Support customer quality inquiries by providing accurate documentation and timely follow-up.
Assist the QMS & Compliance Specialist with customer- and order-related quality documentation as required.
Manage requirements associated with ORIVO certification.
Manage analytical testing activities, including sample submissions and tracking of test results.
Coordinate stability studies, including sample inventory, testing schedules, data collection, and report preparation.
Analyze analytical and stability data to identify trends and escalate potential quality concerns when required.
Support quality activities related to product development, scale-up, technology transfer, and commercialization, including the development of SOPs, work instructions, testing programs, and qualification of third-party laboratories.
Assist with the development and maintenance of raw material, packaging, and finished product specifications.
Participate in validation, risk assessment, and product launch readiness activities.
Work collaboratively with internal and external partners to help ensure manufacturing processes and finished products meet approved quality requirements and specifications.