Product Quality Leader
About The Position
The Production Quality Leader (PQL) supports the Production Manager or Shift Supervisor in achieving production and company objectives, including safety, product quality, continual improvement, and workplace cleanliness and organization (3S). The PQL sets the standard for production team members in the assigned cell, ensuring they follow standardized work and comply with company rules and regulations. The role includes training associates, monitoring production performance, conducting inspections and audits, coordinating cell resources, responding to quality and shipping feedback, and supporting the development of team members. The position may be assigned to one of three shifts: 6:15 a.m.–2:45 p.m., 2:15 p.m.–10:45 p.m., or 10:15 p.m.–6:45 a.m.
Requirements
- High school diploma or equivalent.
- At least 2–3 years of progressive manufacturing, supervisory, or leadership experience.
- Excellent oral and written communication skills.
- Microsoft Office skills, including Excel, Word, and email.
- Initiative-taking and flexible.
- Good observation skills to identify changes or deviations in the production process.
- Strong work ethic and attendance record.
- General knowledge and experience with manufacturing operations.
Nice To Haves
- Computer skills and knowledge of the Plex system; on-the-job training is available.
- Familiarity with quality standards and customer requirements; on-the-job training is available.
Responsibilities
- Take ownership of safety, output efficiency, quality, adherence to standardized work (SWI), and workplace organization (3S) for the assigned production cell.
- Train new and current associates to company and job standards, including safety, SWI, quality, efficiency, and cleanliness, and maintain a positive training environment.
- Support problem-solving activities and continual-improvement initiatives to advance company performance and team-member development.
- Monitor performance metrics, participate in improvement activities to achieve company or customer targets, and submit daily cell-performance reports as directed by the Production Manager.
- Complete daily first-piece inspections and layered audits at the frequency specified by the SWI or Reaction Policies to ensure products are manufactured and labeled to company and customer standards.
- Confirm each process against standard work (SWI, 906 cycle) at least twice per shift, increasing the frequency as needed for quality alerts, associate training, or process changes.
- Coordinate resources for the assigned cell as directed by the Supervisor, considering skill levels, break requirements, and mold changes.
- Respond promptly to feedback from shipping or quality departments to support on-time shipments of products that meet quality requirements.
- Develop team members based on audits, feedback, and observed non-compliance.
- Ensure production operators document scrap and clearly identify issues; communicate issues to the Manager/Supervisor and Processing Staff as appropriate.
- Coordinate rework of suspect product with team members and the Supervisor, as applicable, using an authorized Re-work Instruction.
- Attend the daily shift meeting and lead it when required.
- Perform other responsibilities designated by the Shift Manager or Supervisor.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
