Product Quality Engineering Technician
About The Position
iRhythm Technologies, Inc. is looking for a Complaint Technician to join our Quality Engineering department. The Complaint Technician works 100% on site and supports returned device product complaint investigations. Day to day responsibilities include assisting with field investigations by performing testing and inspections on returned product, document the testing results, and dispositioning the product. The ideal candidate will demonstrate strong problem-solving skills and a passion for tackling complex technical challenges involving medical devices with embedded systems, as well as electrical and mechanical components. Our work environment is a fast-paced atmosphere, fostering excellent cross-functional collaboration. Most of all, we are passionate about delivering innovations that improve the quality of health care and the patient experience. We are looking for like-minded individuals who are quality driven and patient focused to join our team!
Requirements
- Knowledge of basic laboratory equipment (e.g. multimeters) and testing to perform quality inspections
- Ability to read and understand information about device complaints, follow written instructions
- Work independently
- Communicate clearly
- Familiar with working in controlled environments an asset
- Minimum of 4 years of experience in the medical device industry or equivalent combination of education and experience
- Background in electronics, software engineering and/or product development engineering preferred
Responsibilities
- Receive and triage returned material into the complaints lab.
- Perform inspections and testing to support complaint investigations.
- Document findings in complaint investigations.
- Material disposition
- Maintain Quality Assurance Lab in accordance with documented procedures
Benefits
- medical
- dental
- vision insurance
- paid holidays
- PTO
- 401K (with company match)
- Employee Stock Purchase Plan
- paid parental leave
- pet insurance discount
- Cultural Committee/Charity events
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
