Product Quality Engineer 1

Brose • New Boston, MI

2d

About The Position

The Product Quality Engineer serves as the main customer contact for quality-related issues during series production and ensures timely corrective action for customer issues, including 0-km and warranty concerns. The role maintains compliance with required quality standards and customer-specific requirements, reviews warranty performance, and facilitates error prevention, continuous improvement, and problem solving using corporate tools. Responsibilities also include managing complaint records in SAP Quality Module and TopQ SharePoint, conducting process capability studies, assessing failure risks for new launches, and capturing and sharing lessons learned. The engineer prepares quality metrics and engineering change reports, performs scrap analysis, and supports scrap reduction activities.

Requirements

• Bachelor's degree from a four-year college or university, related experience and/or training, or an equivalent combination of education and experience.
• Zero to three years of related experience and/or training in Seat System Assembly, or an equivalent combination of education and experience.
• Knowledge of quality systems, including IATF 16949.
• Knowledge of AIAG standards, including PPAP, MSA, FMEA, and LPA, and relevant CQI standards.
• Strong communication and teamwork skills, including strong written and verbal communication skills.

Responsibilities

• Serve as the main customer contact for quality-related issues during series production.
• Ensure timely implementation of corrective actions for customer issues, including 0-km and warranty issues.
• Ensure quality compliance with required standards and customer-specific requirements.
• Conduct regular warranty reviews and ensure corrective and preventive actions for warranty concerns.
• Facilitate error prevention, continuous improvement, and problem solving using corporate tools, including the Problem Management Process, Top Quality reporting, warranty reviews, and field reviews.
• Regularly update internal, customer, and supplier complaints in the SAP Quality Module and TopQ SharePoint.
• Perform ongoing process capability studies to validate special characteristics.
• Evaluate failure risk analyses with production and development teams for new launches.
• Validate, document, and publish lessons learned from positive and negative experiences; consolidate them into Plant Standards and communicate them to North American and Global Lessons-Learned Committees.
• Develop and perform monthly quality metrics reporting for plant and corporate management.
• Perform Engineering Change evaluation and tracking reports for the plant and NAFTA.
• Conduct ongoing scrap analysis and scrap reduction activities.

Benefits

• Competitive performance-based compensation
• Health insurance and comprehensive medical and insurance coverage
• Educational assistance
• Community outreach, family, and sporting events
• Flexible working hours
• Development programs, training, international or regional assignments, and tailored career paths

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level