Product Quality Analyst (Intermediate)

Minga•Kelowna, BC

75d•$55,000 - $65,000•Hybrid

About The Position

At Minga, we’re creating the Student Behavior Platform schools can’t imagine running without. We’re on a mission to make school life run smoother and have fun while we’re at it. We’re a tight-knit team of curious, creative, and low-ego humans who genuinely enjoy working together. We care deeply about the work we do and the people we do it with, and that shows up in how we lead, collaborate, and celebrate. Our culture is built on trust, ownership, and continuous learning. Whether you’re working from our Kelowna HQ or remotely, you’ll have the autonomy to do your best work, the support to grow, and the opportunity to make a real impact in the lives of educators and students. The Role We’re not just hiring for a position, we’re adding a teammate. Someone who wants to help build what’s next, take real ownership, and grow with us along the way. We are looking for a Product Quality Analyst to partner directly with a product squad and help ensure new features are reliable, intuitive, and ready for real-world use. Minga is evolving how we approach software quality. We are moving away from late-stage, regression-heavy QA and toward a shift-left, product-embedded model where quality is built into development, not inspected at the end. This is not a role for someone who simply executes test plans. This is a role for someone who thinks critically, identifies risk early, challenges ambiguity, and helps teams prevent issues before they reach customers.

Requirements

Understands how features interact across systems
Thinks in terms of risk and user impact
Works independently within a squad
Communicates clearly and constructively with developers and product managers
Brings curiosity to testing rather than relying solely on pre-written scripts
2–4 years of experience in QA, product quality, or software testing
Experience testing web-based SaaS applications
Strong understanding of exploratory, functional, and regression testing
Comfortable working in agile, cross-functional teams
Ability to translate requirements into thoughtful test scenarios
Strong written and verbal communication skills

Nice To Haves

Exposure to automated testing frameworks
Familiarity with frontend technologies (Angular, modern web apps)
Experience collaborating with outsourced QA partners
Experience in education technology or B2B SaaS
Comfort working in environments evolving toward automation-first quality

Responsibilities

Test real-world user journeys, not just happy paths
Validate cross-feature consistency and system interactions
Ask clarifying questions when requirements are ambiguous or incomplete
Advocate for intuitive, reliable user experiences
Focus validation effort on high-impact, high-risk areas
Avoid unnecessary over-testing of low-risk changes
Collaborate with automation engineers to identify test cases suitable for automation
Work alongside outsourced regression partners to improve coverage without creating bottlenecks
Contribute to evolving our quality processes and tooling
Share insights from defects and near-misses to strengthen squad practices
Participate in release readiness discussions
Help refine how we measure and improve quality across the product