Product Program Manager

XNRGY Climate Systems•Mesa, AZ

2d•Onsite

About The Position

XNRGY Climate Systems is seeking a senior Product Program Manager to play a critical role in strengthening execution across their most strategic customer programs. This high-impact role involves managing multiple complex, multi-project programs tied to a single customer, requiring tight coordination across engineering, manufacturing, supply chain, quality, and service. The position operates at the center of execution and accountability, driving alignment across all functions to ensure delivery performance in a fast-scaling and evolving environment. Additionally, this role will contribute to the deployment and operationalization of XNRGY’s Product Program Management model, establishing governance, discipline, and execution standards. The Product Program Manager is accountable for the end-to-end execution of assigned programs from feasibility validation through shipment readiness, ensuring delivery on time, on quality, and within cost expectations. This role acts as the central driver of execution, translating customer commitments into executable plans and ensuring aligned delivery across various functions. The Product PM drives coordination, enforces accountability, and ensures deliverables meet required completeness and quality standards at each stage of the lifecycle. The role combines horizontal leadership to align stakeholders and drive execution, with vertical authority to challenge deliverables and enforce readiness standards. A key responsibility includes validating execution feasibility prior to project release, ensuring alignment of schedule, engineering maturity, and manufacturing constraints before internal commitment.

Requirements

15+ years in program/project management within manufacturing, HVAC, industrial systems, or similar environments
Proven experience managing complex, multi-project programs
Strong exposure to engineering and product development
Strong exposure to manufacturing and industrialization
Strong exposure to supply chain and procurement
Experience operating in fast-growth, ambiguous environments
Execution Leadership: Drives results through accountability and structured execution. Able to operate under pressure while maintaining control of complex programs.
Cross-Functional Influence: Ability to lead without direct authority, aligning multiple functions toward common objectives while managing conflict and competing priorities.
Decision-Making & Judgment: Balances risk, cost, and schedule to enable timely and effective decisions in complex and dynamic situations.
Change & Systems Thinking: Able to operate in evolving environments and contribute to building structure, processes, and governance while delivering results.
Communication & Stakeholder Management: Clear, direct, and effective communicator capable of influencing stakeholders at all levels of the organization.

Responsibilities

Own execution of multiple complex programs from pre-release validation (G1–G2) through shipment readiness (G6)
Ensure delivery performance aligned with schedule commitments, product quality standards, and cost expectations (margin protection, not expansion)
Act as the single point of accountability for execution performance
Validate execution feasibility before project release, including schedule realism, engineering maturity assumptions, and manufacturing readiness risks
Provide structured input to Sales PM to support aligned and executable commitments
Lead DFM / DFA and design-for-manufacturability reviews
Challenge engineering readiness and drive early industrialization decisions
Initiate and enforce engineering changes (ECR/ECO/ECN) as required
Hold authority to delay progression if design is not manufacturable or sufficiently mature
Ensure full readiness for production, including BOM completeness and accuracy, material availability and supply plan alignment, manufacturing work instructions, capacity and resource planning, and QHSE controls and process readiness
Oversee validation activities: Factory Acceptance Testing (FAT), Quality inspections, Documentation completeness
Act as a key partner to site leadership once production begins
Support resolution of procurement challenges, engineering changes (internal or customer-driven), and manufacturing issues and constraints
Facilitate decisions balancing risk, cost, and schedule impacts
Ensure a complete, accurate, and executable product and documentation package prior to shipment
Deliver a zero-surprise handover to Service, including field installation documentation, work instructions and drawings, and test and validation records
Ensure all field-installed scope is fully supported prior to shipment
Maintain ownership of product-related deficiencies after shipment
Ensure issues are properly tracked and escalated, corrective actions are assigned and executed by responsible functions, and timely closure without impacting field execution
Act as primary interface with Service PM for product-related topics
Establish and lead program governance at all levels: Daily execution alignment, Weekly cross-functional coordination, Monthly executive reporting
Drive prioritization of activities, escalation of risks and constraints, and timely cross-functional decision-making
Push, pull, and manage difficult conversations to ensure accountability across all functions
Support the deployment and continuous improvement of the Product Program Management operating model
Contribute to the definition of roles and responsibilities, development of governance frameworks, and establishment of tools, templates, and reporting structures
Help build execution discipline while simultaneously delivering active programs