Product Owner - Bright Portal

Deposco•Alpharetta, GA

18h•Onsite

About The Position

Deposco is looking for a Product Owner to drive successful customer adoption of the Bright Portal platform across our growing 3PL customer base. You are the subject matter expert embedded alongside the Professional Services team who ensures customers truly adopt, use, and derive value from the portal. Deposco's 3PL vertical is growing fast. As the Bright Portal Product Owner, you will own the portal experience end-to-end: from go-live readiness through roadmap delivery, packaging new features for customers, and ensuring the portal becomes a competitive differentiator for every 3PL we serve. Your key success metric is customer adoption.

Requirements

Critical thinker, Industry functional thinking, Curious problem seeker, Product creativity
Experience in SaaS product management, implementation, solutions engineering, or 3PL/supply chain operations
Self-directed and comfortable operating without a fully-defined playbook
3+ years of experience developing, supporting, or implementing application software in any of the following areas: e-commerce, order management, inventory management, application integration, API’s, and shipping.
Hands-on expertise with supply chain or e-commerce software solutions is desired.
Experience or interest in a software product management role.
Exceptional organizational skills with the ability to manage multiple projects simultaneously without sacrificing quality.
Strong team and interpersonal skills, with the ability to work and collaborate with team members both technically and functionally.
Strong interpersonal, organizational, time management, and problem-solving skills.
Self-motivation and a passion to learn.

Nice To Haves

Familiarity with WMS/OMS platforms or warehouse operation

Responsibilities

Embedded advisor alongside Professional Services project teams — ensuring customers successfully adopt the platform, not just go live on it
Portal SME for all Professional Services project teams
Convert field observations to product tickets within the sprint, eliminating the signal lag that costs velocity
Build working prototypes directly with customers to validate ideas before engineering touches them
Own the rollout plan for new Bright Portal features
Monitor post-release adoption and surface issues before customers escalate them
Drive customer awareness and excitement for new capabilities
Ensure every customer knows what's coming, why it matters, and how to use it — before it ships