Product Owner

EVERIDGE•Plymouth, MN

27d•$88,000 - $115,000

About The Position

The Product Owner owns the strategy, roadmap, delivery, support, and continuous improvement of Everidge's Computair CDS platform. This role connects IT and business teams to ensure the system supports cold room design, configuration, quoting, costing, engineering outputs, manufacturing, and ERP integration. The Product Owner partners with Engineering, Manufacturing, Product Design, Customer Service, Sales, and IT to gather requirements, manage projects and releases, support users, and maintain the platform's reliability and effectiveness. The role also performs other related duties as assigned.

Requirements

Bachelor's degree in IT, Computer Science, Engineering, Business, or a related field.
At least 3 years in product ownership, business systems analysis, application management, or enterprise application support.
Experience with manufacturing, engineering, ERP, CPQ, or product configuration systems.
Proven experience running IT projects in JIRA or a similar project management tool, such as Asana or Monday.com.
Strong communication, analytical, problem-solving, Agile, and stakeholder-management skills.

Nice To Haves

Experience with Oracle CPQ or a similar product configuration platform.
Experience with Microsoft Dynamics AX, Dynamics 365, or another manufacturing ERP.
Experience in cold room, refrigeration, HVAC, or engineered-to-order manufacturing.
Experience with SQL Server, APIs, system integrations, and reporting tools.
Product Owner certification, such as CSPO or PSPO.

Responsibilities

Own the CDS product vision, roadmap, enhancement backlog, priorities, and success measures.
Partner with Engineering, Manufacturing, Product Design, Customer Service, Sales, and IT to gather requirements and translate business needs into user stories and functional specifications.
Plan and run CDS projects end to end in JIRA or a similar tool, including scope, epics and stories, sprint planning, tracking, reporting, and stakeholder updates.
Coordinate software releases, testing, user acceptance, production deployments, and post-release validation.
Ensure application reliability, security, performance, documentation, support processes, and user access controls.
Manage integrations and data quality across CDS, ERP, pricing, manufacturing, labeling, and reporting platforms.
Serve as the primary point of contact for CDS user support by triaging, troubleshooting, and resolving issues and keeping users informed until resolution.
Escalate issues to vendors or technical teams as needed, lead root-cause analysis, and drive permanent fixes.
Maintain support processes, user documentation, and training so users can work confidently and independently.
Perform other related duties as assigned.