PRODUCT OWNER

Compass Group•Charlotte, NC

40d•Hybrid

About The Position

Compass Technology is a dedicated internal team for Compass Group, delivering enterprise-wide initiatives that support its diverse customer base and enhance business operations. The team works across areas including desk support, cybersecurity, cloud engineering, AI, and modern application development. The Product Owner maximizes the value of the product built by the team, working closely with product teams, customers, and stakeholders to ensure Financial Data Services products meet business needs and expectations. The role also collaborates with other product owners, technical and data resources, and business owners to align the product portfolio with enterprise strategy. This is a hybrid position in Charlotte. Typical in-office days are Tuesday through Thursday, though this may vary depending on business needs. The Product Owner develops deep expertise in the data product and business domain, guides and prioritizes the Agile team backlog, and serves as a primary liaison between business stakeholders, technical teams, vendors, and downstream consumers. The role supports product vision and roadmaps, validates product design and business intent, and promotes SAFe Agile practices and continuous improvement.

Requirements

3–5 years of experience as a Product Owner.
Strong knowledge of and experience with the Scaled Agile Framework (SAFe).
Excellent communication, presentation, and interpersonal skills, including the ability to communicate complex concepts to technical and non-technical audiences.
Ability to define and deliver products that meet customer needs and expectations and achieve business goals and objectives.
Strong analytical and facilitation skills, including the ability to communicate technical and process information effectively to business and IT stakeholders.
Experience with tools and technologies such as ADO and Miro.

Nice To Haves

Bachelor’s degree in accounting, finance, or computer sciences.
3–5 years of Accounting/Finance experience, preferably in customer-to-cash, procure-to-pay, or record-to-report value chains.
Experience with enterprise financial data and SAP, specifically FI, SD, MM, IM, EWM, AM, AP, AR, CO, or PCA modules; S/4HANA experience is a plus.
Certification as a SAFe Agile Product Owner or SAFe Agile Practitioner.

Responsibilities

Develop and maintain deep expertise in the owned data product and business domain, serving as a primary source of knowledge and support for the project team and key stakeholders.
Build an understanding of financial processes, data domains, and downstream use cases supported by the product, and facilitate decisions across user groups.
Partner with the Product Manager to contribute to the product vision and strategic roadmap.
Work with product management to understand features for execution and ensure they meet data quality, performance, usability, governance, and security standards.
Develop, scope, and define backlog items that guide the product team.
Create, manage, and validate user stories with the product team to ensure they meet the definition of ready before each iteration.
Lead the Agile team in managing and prioritizing the team backlog.
Partner with Coaches to remove impediments for the Agile team and model Agile practices.
Keep leadership informed about team progress, risks, and impediments.
Serve as the primary liaison among business stakeholders, data engineering, analytics engineering, architecture, vendors, cross-functional teams, and downstream consumers.
Provide advice on functionality and ensure thorough analysis and deliverables.
Connect with customers to validate data product design and business intent based on product management features, conduct system and solution demos, and ensure business value delivery.
Assist the Product Manager with continuous improvement and best-practice initiatives.
Develop business relationships, influence stakeholders, and partner with others to develop solutions.
Participate in SAFe Agile ceremonies, including PI planning, backlog grooming, and retrospectives.
Coach and mentor development teams on SAFe Agile principles and practices.
Coordinate end-to-end and downstream solution validation testing with other product teams.
Perform analysis and critical thinking to troubleshoot application-related issues and assist in their resolution.