Product Owner

Liberty Mutual Insurance•Boston, MA

15d•$106,000 - $225,000

About The Position

The Product Owner will join Independent Agent Distribution Solutions within the Small Commercial Quote Experience group, helping shape eCLIQ 2.0 into the preferred quoting platform for Independent Agents. The role owns quote navigation and transparency across the IA Distribution eCLIQ 2.0 portfolio, setting a roadmap to incrementally modernize quoting and navigation. The Product Owner balances agent research, quote analytics, and business objectives; makes trade-offs visible to leadership; and advances near-term improvements while developing the case and dependency map for the broader vision. This is a grade range posting: Grade 17/18 (PO-II/PO-III). Background and qualifications will be evaluated against the skills and experience required for the position.

Requirements

Bachelor’s degree in a relevant field, such as business, computer science, or humanities, as typically associated with advanced knowledge of Agile development methodologies.
Seven years of experience in business, technology, or consulting, including five to seven years of direct experience with Agile teams.
High level of proven business expertise to set clear priorities for product and understand business-value impacts.
Ability to develop strong stakeholder relationships and influence across multiple organizational boundaries.
Demonstrated experience leading varied audiences through the development of complex ideas, issues, and designs.
Ability to lead varied audiences through consensus building.
Proven experience with Agile practices and expectations.
Comfort making decisions with some level of uncertainty.
Strong written and verbal communication skills.
Strong strategy and visioning, curiosity, tenacity, analytical ability, comfort with ambiguity, stakeholder management, and an experimental mindset.

Nice To Haves

Master’s degree.
Knowledge of the insurance industry.
Knowledge of relevant products and portfolio.

Responsibilities

Define and communicate the vision and roadmap for small commercial quote navigation and transparency, aligned with the IA Distribution eCLIQ 2.0 portfolio and organizational priorities.
Own and prioritize the product backlog, and write clear, testable user stories and acceptance criteria so engineering can deliver agent value every PI.
Translate agent friction and business objectives into sequenced work, focusing the squad on capabilities that reduce rework, clicks, and abandonment.
Partner with Product, Product Tech, UX, and Underwriting Strategy to strategically sequence work and impact launches.
Lead stakeholder engagement across business, technology, and executive leadership to set expectations for timelines, capabilities, and trade-offs.
Use agent research and quote and page-level analytics to identify opportunities and measure impact.
Build a case and dependency map for the long-term vision while progressing near-term improvements.