Product Owner

Softwriters•Pittsburgh, PA

64d•Hybrid

About The Position

SoftWriters develops innovative IT solutions that empower long-term care (LTC) pharmacies to deliver life-saving medications more efficiently and accurately. As a voted top workplace in Pittsburgh, we combine meaningful work with a collaborative culture where your contributions directly impact patient care. We're seeking a Product Owner to join our growing team and help shape the future of healthcare technology. In this role, you'll own a product area end-to-end, defining priorities, guiding execution, and ensuring delivered work drives meaningful customer and business outcomes across a highly impactful healthcare platform. The Product Team owns the core product experience and customer satisfaction while also serving as the force that takes the AI and automation advancements coming out of Alpha Lab and Engineering and scales them into the hands of as many customers as possible. It's meaningful, high-impact work — and we're growing the team to meet the moment.

Requirements

Bachelor’s degree in computer science, engineering, business, or a related field, or equivalent experience
2+ years of experience in software product management or product ownership roles
Demonstrated ownership of backlog prioritization and delivery outcomes
Experience making clear trade-off decisions across competing priorities
Experience working directly with customers and business stakeholders to define and validate solutions
Proven ability to lead cross-functional teams and align stakeholders
Strong analytical, strategic thinking, and decision-making skills
Experience delivering enterprise software solutions (on-prem, hosted, or cloud-based), preferably with complex or configurable systems

Nice To Haves

Experience in healthcare, pharmacy, or regulated technology environments
Experience delivering or managing features that incorporate automation or AI capabilities
Ability to evaluate trade-offs, risks, and expected outcomes of AI-enabled solutions in an enterprise context

Responsibilities

Own and prioritize the product backlog, aligning work to customer value, business impact, and strategic goals
Define and communicate product direction for a product area in close partnership with Product Management
Make independent trade-off decisions across enhancements, defects, and operational needs
Lead release planning and coordinate delivery across engineering, QA, and cross-functional teams
Work directly with customers and stakeholders to validate needs, assumptions, and solutions
Ensure requirements and acceptance criteria are clear, complete, and ready for development
Monitor delivery outcomes and adjust priorities based on performance data and feedback
Drive alignment across teams for cross-product initiatives
Identify and prioritize opportunities to apply AI and automation to improve product workflows
Define direction, success criteria, and guardrails for AI-enabled capabilities
Evaluate value, feasibility, and risk when choosing between AI-driven and traditional solutions
Communicate the value, limitations, and expectations of AI-enabled features to stakeholders

Benefits

Competitive salary
100% paid parental leave
401(k) with company match
Comprehensive medical, dental, and vision coverage
Hybrid work policy with flexible hours
Remote-Work Bank for additional flexibility
Paid parking provided
PTO day on your birthday
Floating holidays
Continuous learning and professional development opportunities
Cross-functional collaboration with Product, Engineering, UX, and Customer teams
Clear leadership and product-growth career paths