Product Owner

CompTIA Human Resources

24d•$124,000 - $135,000

About The Position

The Product Owner drives product strategy and delivery for CompTIA's engineering portfolio, including the Optimizely commerce platform, SSO/identity services, and internal development tools. This role translates business needs into prioritized backlogs, aligns cross-functional stakeholders, and ensures engineering teams deliver maximum value.

Requirements

Strong understanding of Agile/Scrum methodologies with hands-on experience as a Product Owner or similar role.
Experience with enterprise commerce platforms (Optimizely, Salesforce Commerce, or equivalent).
Ability to translate complex business requirements into clear, actionable user stories with measurable acceptance criteria.
Excellent stakeholder management and communication skills across technical and non- technical audiences.
Experience working with distributed teams including offshore/vendor development partners.
Proficiency with Jira, Azure DevOps, or similar work management tools for backlog and sprint management.
Understanding of software development lifecycle, CI/CD practices, and release management.
Data-driven decision making with ability to leverage delivery metrics to inform prioritization.
Strong organizational skills with demonstrated ability to manage competing priorities across multiple concurrent projects.
5+ years of experience in product ownership, product management, or business analysis roles within software development organizations.

Nice To Haves

Experience with Microsoft Dynamics 365 ecosystem (CRM, F&O, Commerce) is a plus.
Familiarity with .NET, Next.js, or modern web application architectures is a plus.
Experience in a cross-functional technology organization supporting multiple product lines simultaneously.
2+ years of experience working with enterprise-scale web platforms or eCommerce system a plus
Certified Scrum Product Owner (CSPO) or equivalent Agile certification preferred.

Responsibilities

Own and maintain the product backlog for Optimizely DXP (Omni), SSO/identity, and other engineering projects, ensuring items are clearly defined, prioritized, and ready for development.
Collaborate with Business Systems, Revenue Operations, and business stakeholders to gather, validate, and refine requirements before they enter engineering sprints.
Define acceptance criteria for user stories and ensure the engineering team has sufficient context to deliver quality solutions.
Prioritize work across multiple concurrent projects (Optimizely commerce, SSO, data platform integrations, internal tools) based on business value, technical dependencies, and organizational strategy.
Attend and contribute to sprint planning, backlog refinement, and sprint reviews in partnership with the Scrum Master and engineering leads.
Serve as a primary point of contact between engineering and business stakeholders for scope, timeline, and delivery questions.
Coordinate with vendor partners to align external development work with internal priorities and architectural standards.
Partner with QA to define test strategies and acceptance validation for features before release.
Develop and communicate product roadmaps that align engineering capacity with business objectives across commerce, identity, certification, and data platform initiatives.
Manage stakeholder expectations by providing transparent status updates, identifying risks early, and proposing trade-off options when scope or timeline conflicts arise.
Work with the Director of Internal Systems Architecture to ensure product decisions align with enterprise architecture standards and long-term technical strategy.