Product Owner

Resolution Life•West Chester, PA

1d•$213,824 - $240,000•Hybrid

About The Position

The Product Owner will be responsible for managing and prioritizing the team's backlog, acting as the "voice of the customer," and providing day-to-day support for the team's delivery of business value. This role also involves leading a team of Product Owners, championing Agile Ways of Working, and developing their skills. The position requires setting strategy, developing product vision, and translating it into feature strategies and roadmaps. The Product Owner will ensure customer needs are met, facilitate agile ceremonies, monitor team metrics, and collaborate with other teams and vendors. They will also optimize value flow through OKRs and KPIs, manage business readiness, and contribute to continuous improvement. Additionally, the role includes direct management of a team of Product Owners, developing standards, training, fostering an inclusive environment, and managing team capacity.

Requirements

Bachelor’s degree (or foreign equivalent degree equivalent) in Computer Science, Electronics Engineering, or closely related field.
Five (5) years of progressive experience in the offered role or similar role involving Agile product management within the insurance industry, including at least two years of direct people management experience.
Scrum Master and Project Management Professional (PMP) Certifications.
Advanced working knowledge of complex software/product development processes; Vantage; Cobol; DB2; VSAM; Power BI; and AWS.

Responsibilities

Own team/product backlog, including prioritization and refinement; make trade-off decisions to maximize value.
Effectively manage a backlog of deliverables and capabilities as well as 'test and learn'/experimentation targeted at defining/refining future deliverables, measuring performance and adjusting the overall roadmap of deliverables as needed.
Set ambitious and clear strategy, develop comprehensive product vision, and translate the vision into specific feature strategies and roadmaps.
Communicate strategy effectively to key stakeholders and team members.
Act as voice of the customer; have a deep understanding of and respond to customer feedback, ensuring needs and requirements are clearly defined; ensure teamwork product meets defined acceptance criteria.
Work as the scrum-master to facilitate all relevant agile ceremonies, including daily stand-ups, sprint planning, sprint demos, and retrospectives in an efficient and effective way.
Monitor and review team metrics to inform decisions and increase team performance.
Work in collaboration with other teams, business functions, and third-party vendors to agree, align, sequence and re-plan work in a dynamic, changing environment.
Support scaled agile ceremonies that enable cross-team prioritization, dependency management, and alignment with company strategy.
Optimize the flow of value by setting objectives and key results (OKRs) and key performance indicators (KPIs) for teams and solutions.
Inform and participate in business readiness; understand the impact of change, implement the approach to manage adoption and mitigate resistance.
Provide feedback on work-in-progress, clarify requirements, and contribute to removing roadblocks or impediments; Look for opportunities for continuous team and process improvement.
Partner with Leads and peers to effectively communicate resources required to achieve defined business outcomes.
Direct management responsibility for a team of Product Owners.
Develop standards, identify new approaches and train other Product Owners to ensure alignment and consistency in ways of working.
Foster an innovative, inclusive and diverse team environment, promoting positive team culture, encouraging collaboration and self-organization.
Manage Product Owner team resource capacity and demand.
Partner with Agile Coaches to drive adoption and maturity of Resolution Life Agile Ways of Working across the enterprise to ensure realization of business and customer value.