Product Owner

Manulife • Usa, MA

4d • Remote

About The Position

The Product Owner partners closely with the Product Manager and Business Analyst to understand strategic priorities and translate them into clear, actionable priorities and plans for delivery. Acting as the voice of both the business and the customer, the Product Owner guides the delivery of value through an agile model—ensuring that work is aligned to customer needs, business outcomes, and enterprise priorities. This role is critical in connecting strategy to execution and driving measurable results that support the US Retirement vision, strategy, and OKRs. If you enjoy a dynamic, highly collaborative environment - this is the place for you!

Requirements

• Business knowledge and understanding of the US Retirement business.
• Minimum of 5 years of experience in a business role or project management, along with at least 2 years of Agile experience as a Business Product Owner.
• Proficient in analyzing complex problems and implementing solutions that drive business results.
• Strong skills in user story requirement gathering and documentation.
• Excellent partner management and communication skills.
• Proficient in Excel and PowerPoint.
• Understanding of system design, analysis, and user testing.
• Outstanding organization and communication.
• Ability to cultivate relationships with key team members across various functions and levels.

Nice To Haves

• Previous or active role as a SAFe Product Owner is strongly preferred.
• Preference for background in OMNI recordkeeping
• Experience in building capabilities and driving initiatives.

Responsibilities

• Own and prioritize the squad backlog; translate business needs into clear user stories with detailed acceptance criteria
• Ensure user stories are well‑defined, properly scoped, and ready for development team intake
• Partner with stakeholders, User Experience (UX) /Design, and engineering to further refine requirements and deliver customer-centric solutions
• Support Agile ceremonies (refinement, sprint planning, reviews) and provide ongoing clarifications to the team
• Define test scenarios and acceptance criteria; collaborate with QA and participate in UAT to ensure quality delivery
• Act as the primary liaison between business and the squad, managing priorities and dependencies
• Provide effective communication and progress updates with stakeholders and business partners
• Drive continuous improvement through feedback, metrics, and iterative delivery

Benefits

• health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans.
• various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources.
• up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed