Product Owner

REPAY•Atlanta, GA

15d

About The Position

REPAY is seeking a strategic, execution-focused Product Owner to shape the Consumer Payments roadmap for clients and their consumers. The role owns payment experiences for consumers making payments, vendors receiving them, and partners integrating with REPAY. The Product Owner translates user needs into product decisions that make consumer payments simpler, faster, and more reliable, while supporting market growth and revenue streams. The role works with internal stakeholders, clients, partners, and delivery teams to identify opportunities, set roadmap priorities, and deliver product initiatives. It also focuses on improving customer experience, managing the product backlog, maintaining market expertise, supporting go-to-market efforts, and coordinating technology and security maintenance. REPAY is a publicly traded financial technology and payment processing company headquartered in Atlanta, Georgia, with offices across the country. Its electronic payment and funding solutions include debit and credit card processing, ACH processing, Instant Funding, and electronic bill payment systems with IVR, text, and mobile capabilities.

Requirements

At least 5 years of Product Owner experience in consumer payments and financial technology, with progressive responsibility.
Ability to tailor business and technical discussions to diverse stakeholder audiences and lead teams from problem definition through solution evaluation and engineering delivery.
Strong problem-solving skills, balancing business and customer impact with technical, risk, and operational needs.
Hands-on experience applying AI tools to research, requirements and PRD development, user story creation, proof-of-concept development, and stakeholder communications.
Ability to translate stakeholder input into clear, actionable requirements for engineering teams.
Experience working directly with engineering teams in an Agile development environment.
Well-organized and thorough, with the ability to structure, analyze, and answer technical and business questions while balancing competing priorities.
Adaptable and action-oriented, with a collaborative mindset and commitment to continuous improvement.
Proficiency in gathering and analyzing market and customer research.
Eligible to work in the United States; visa sponsorship is not available. This position is not eligible for hire in California.

Nice To Haves

Payments Professional Certification, such as AAP or CPP.
Certified Product Owner or Certified Scrum Product Owner (CSPO) designation.
Strong proficiency with JIRA and Confluence.
Background in UX research methods, including interviews, usability testing, and journey mapping.
Exposure to Agentic Commerce, AI/ML-powered experiences, or AI-powered search.
Experience leading partner integration activities, including business requirements, engagement models, and technical coordination.

Responsibilities

Identify market opportunities and own assigned product development activities by maintaining a rolling four-quarter product roadmap.
Collaborate with Sales, Technology, Operations, REPAY clients, and partners to drive product innovation and roadmap decisions.
Coordinate closely with Engineering and QA teams to deliver product initiatives.
Work with cross-functional teams to execute integrated roadmap capabilities and go-to-market efforts.
Improve the external customer experience, including product usability, task efficiency, and adoption.
Maintain expert product and market knowledge for the Consumer Payments business.
Prioritize and manage the product backlog to rapidly deliver customer value.
Collaborate with Technology to prioritize ongoing technology and security maintenance activities.
Advise internal stakeholders on new product capabilities and deliver training on product functionality.
Collaborate on go-to-market planning and sales enablement activities in support of product launches.
Engage REPAY clients in consultative discussions about their business challenges and how REPAY products can help resolve them.
Define and monitor user metrics, including adoption, activation, task completion, and support volume, to identify friction and prioritize improvements.
Create positioning and marketing content with marketing and sales partners.
Gather and analyze market and customer research.

Benefits

100% coverage of employee healthcare premiums.
Life insurance at no cost to employees.
Disability insurance at no cost to employees.
Work-life balance resources.
401(k) employer match.
Employee Stock Purchase Plan.
Annual Bonus Program.
Continuing education resources, including professional conferences and events.
Business-casual dress, snacks and beverages, and open-air collaborative team settings.
Company-supported philanthropic initiatives in local communities.