Product Owner

fjorge•Minneapolis, MN

About The Position

The Product Owner leads products from concept through completion, balancing client needs with development capabilities and guiding teams through challenges to deliver high-quality products that meet business goals and delight users. The role is accountable for effective project execution, client experience, risk management, project team leadership, and execution of delivery processes. Product Owners develop, implement, and manage projects to deliver them on time and within budget. They manage timelines, budgets, and resources; create implementation plans aligned with the impact statement; and explain product and business impact to clients and teams. They coordinate and direct teams, clear roadblocks, and work to keep projects on track. The role creates positive client experiences through collaboration, empathetic transparency, and clear communication. Product Owners gather and translate requirements, manage stakeholder needs, balance competing priorities, and create actionable project plans that communicate the end goal and provide clarity to clients. Product Owners identify, assess, and mitigate risks to protect project health, delivery, quality, and client satisfaction. They communicate potential risks and roadblocks calmly and develop contingency plans when needed. They foster collaborative project teams by setting clear expectations, building trust, providing guidance, leading purposeful meetings, clearing roadblocks, and resolving conflicts. They also steward processes and best practices by overseeing reporting, documentation, and resource management; tracking progress carefully; and supporting project performance and high-quality results. Successful candidates are client-centric, empathetic listeners and proactive problem solvers. They are results-driven, set measurable goals, track progress, and use data and metrics to guide strategic decisions. They adapt to changing circumstances, approach problems creatively, pursue continuous improvement, remain composed under stress, and plan proactively for team success.

Responsibilities

  • Develop, implement, and manage projects to deliver on time and within budget.
  • Manage project timelines, budgets, and resources, and help prevent projects from going off track.
  • Create implementation plans aligned with the impact statement and articulate product and business impact to clients and teams.
  • Coordinate and direct project teams, clear roadblocks, and support productivity.
  • Gather and translate client and stakeholder requirements and manage competing needs and priorities.
  • Create actionable project plans and communicate goals and expectations clearly to clients.
  • Identify, assess, and mitigate project risks; communicate risks and roadblocks and create contingency plans as needed.
  • Foster team collaboration, trust, and momentum through clear expectations, guidance, and encouragement.
  • Lead purposeful meetings and resolve conflicts when they arise.
  • Oversee reporting, documentation, resource management, and delivery processes and best practices.
  • Track project progress and help avoid productivity bottlenecks, invoicing errors, and negative impacts to utilization.
  • Set measurable goals, monitor progress, and use data and metrics to guide decisions.
  • Adapt to changing circumstances, seek creative solutions, and pursue continuous improvement.
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