Product Owner - Remote (USA)

ICF • Reston, VA

2d • $81,499 - $138,549 • Remote

About The Position

ICF seeks an energetic and curious Product Owner to help ICF provide comprehensive IT support services to the Centers for Medicare & Medicaid Services (CMS) for the design, development, modernization, and implementation of systems that support data collection, adjudication, and oversight of state Medicaid programs. This role is ideal for a strategic thinker with a strong foundation in user research and Agile product development. You will work closely with cross-functional teams to explore emerging opportunities, define product direction, and lay the groundwork for scalable, user-centered solutions. Salesforce development experience is preferred but not required. As a Product Owner, you will serve as the vital link between strategic vision, user needs, and technical execution. You will own the product backlog, develop and maintain a comprehensive roadmap, and translate exploratory insights into actionable user stories. This role requires a balance of analytical rigor, creative problem-solving, and collaborative leadership to guide the team through ambiguity and discovery.

Requirements

• Bachelor’s degree
• 5+ years of relevant experience, including 4+ years as a Product Owner or Senior Business Analyst.
• 2+ years of experience managing product backlogs and roadmaps in Agile environments.
• Must be able to obtain and maintain a Public Trust Clearance.
• Must reside in the U.S. and have lived in the U.S. for 3 of the last 5 years.

Nice To Haves

• Salesforce development experience
• Experience in the healthcare industry or with CMS projects.
• 4+ years of experience leading early-stage product discovery or research-driven initiatives.
• Familiarity with human-centered design and design thinking methodologies.
• Federal government contracting experience.
• Prior experience working remotely in a collaborative, distributed team.

Responsibilities

• Lead the development of a unified product strategy roadmap across multiple exploratory workstreams.
• Own and manage the product backlog, ensuring alignment with evolving research insights and strategic priorities.
• Translate user research findings, stakeholder input, and strategic goals into clear, actionable user stories and epics.
• Collaborate with user researchers, product and data strategists to validate hypotheses and shape product direction.
• Facilitate sprint planning, backlog grooming, and iterative delivery cycles in a dynamic, discovery-driven environment.
• Track and report on cross-functional team deliverables, identifying risks and supporting mitigation planning.
• Communicate product vision, progress, and insights to leadership, internal teams and external stakeholders and with clarity and impact.
• Ensure the product team delivers value iteratively using agile and SAFe practices.
• Engage with users to understand needs and validate solutions through feedback and metrics.

Benefits

• Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior