Product Owner

Gartner•Fort Myers, FL

14d•Hybrid

About The Position

We are seeking a Zuora Product Owner within the Revenue and Deal Operations organization to drive the strategy, design, and optimization of subscription billing and quote-to-cash capabilities. This role sits within Revenue & Deal Operations (RDO) and serves as a key cross-functional partner across Salesforce, Kantata, Revenue Operations, Finance, and technology teams to deliver scalable, customer-centric solutions that support a global sales organization and a rapidly growing subscription business. This role is critical to supporting a multi-billion-dollar revenue organization undergoing rapid growth and transformation. You will lead the product lifecycle for Zuora and its integration with Salesforce, enabling seamless execution of the quote-to-cash process while ensuring billing, customer, and revenue data requirements are supported across connected systems. The role will collaborate closely with teams responsible for ERP, e-billing/e-reporting, and reconciliation capabilities to ensure Zuora processes, integrations, and data flows align with broader operational, compliance, and business requirements.

Requirements

Bachelor’s Degree required
3–6 years of experience in Product Management, Product Ownership, or Business Systems roles
Hands-on experience with Zuora Billing and/or Zuora Revenue strongly preferred
Experience with Salesforce.com or similar CRM platform
Strong understanding of quote-to-cash and subscription business models
Proven experience leading cross-functional initiatives in Agile/SCRUM environments
Strong analytical, problem-solving, and decision-making skills
Excellent communication and stakeholder management skills

Nice To Haves

Experience with analytics tools such as Tableau or Power BI is a plus

Responsibilities

Own the Zuora product roadmap, including billing, subscriptions, invoicing, and revenue integrations
Lead end-to-end product lifecycle from ideation through delivery and ongoing optimization
Partner with Sales, Revenue Operations, Finance, IT, Sales Ops, and adjacent Product Owners to define product strategy, requirements, priorities, and aligned business outcomes
Coordinate shared dependencies across e-billing, reconciliation, Salesforce, Kantata, ERP/Fusion, and other connected quote-to-cash systems
Drive integration between Salesforce (Sales & Service Cloud) and Zuora to optimize quote-to-cash processes
Gather, define, and prioritize business requirements aligned with revenue operations objectives
Translate business, operational, compliance, and system needs into clear user stories, acceptance criteria, and delivery priorities
Collaborate with SCRUM teams to deliver high-quality product increments and MVPs
Analyze usage data, billing metrics, and user behaviors to inform product improvements
Support organizational change management including training, communication, and adoption strategies
Ensure scalability and accuracy across subscription lifecycle including billing, invoicing, and revenue recognition
Manage risks, dependencies, and cross-functional alignment to ensure successful product delivery across highly connected quote-to-cash systems