Product Owner (Banking/Finance)

TEKsystems•Seattle, WA

14h•$65 - $75•Remote

About The Position

We are seeking an experienced Product Owner to support a strategic Statements & Notices implementation within a financial services environment. The Product Owner will serve as the primary liaison between business stakeholders, project leadership, technology teams, and vendor partners to ensure the successful delivery of customer and regulatory communication solutions. This role requires a hands-on Product Owner who can quickly assess business needs, lead requirements gathering efforts, manage Agile backlogs, and drive stakeholder alignment across a complex implementation program. Candidates with financial services experience and Fiserv DNA expertise are highly preferred.

Requirements

Proven experience managing complex implementation backlogs in Agile environments.
Expertise translating business requirements into epics, features, user stories, and acceptance criteria.
Strong backlog prioritization, refinement, sprint planning, and stakeholder management skills.
Ability to balance business priorities, project timelines, and technical dependencies.
Experience working within banking, credit union, or financial services organizations.
Strong understanding of Statements & Notices, customer communications, document delivery, and regulatory correspondence.
Familiarity with compliance and regulatory considerations impacting customer communication channels.
Experience supporting Fiserv implementations, conversions, or platform migrations.
Knowledge of the Fiserv DNA Core Banking Platform strongly preferred.
Experience coordinating with third-party vendors and internal delivery teams during large-scale technology transformations.

Nice To Haves

Fiserv DNA expertise

Responsibilities

Lead business stakeholders to document current-state and future-state business processes.
Define and document operational, business, and regulatory requirements.
Ensure business objectives are translated into actionable delivery requirements.
Create, maintain, prioritize, and manage the project backlog.
Develop detailed epics, features, user stories, and acceptance criteria.
Facilitate backlog refinement and prioritization sessions.
Align work items with business objectives and implementation milestones.
Serve as the primary business representative across business, technology, project leadership, and vendor teams.
Drive alignment among cross-functional stakeholders.
Communicate priorities, dependencies, risks, and key decisions effectively.
Partner with project leadership to manage scope, risks, dependencies, and readiness activities.
Support sprint planning, release planning, and implementation efforts.
Assist with issue resolution and project decision-making.