Product Owner - Underwriting

MSIG Holdings•Warren, NJ

6d•Hybrid

About The Position

MSIG USA is seeking a Product Owner to serve as the key bridge between Underwriting business teams and Technology. This role ensures that underwriting solutions effectively support risk evaluation, submission intake, referral workflows, pricing support, quote/bind processes, and operational efficiency in the Commercial P&C insurance space. The Product Owner will own the product vision and roadmap for underwriting capabilities supporting multiple product lines, driving shared solutions and process improvements across the underwriting organization. This is a hands-on role requiring collaboration with cross-functional teams to define workflows, prototype capabilities, refine requirements, and improve underwriting processes. The ideal candidate possesses strong product acumen, systems thinking, and problem-solving skills, translating underwriting needs into scalable workflow, platform, data, and integration solutions. Familiarity with modern product management principles, including Now/Next/Later planning, and AI-enabled tools like Microsoft Copilot and ChatGPT is expected.

Requirements

Bachelor’s degree required.
Minimum of 5 years of experience as a Product Owner, Technical Product Owner, Senior Business Analyst, Product Manager, or similar role.
Minimum of 2–3 years of hands-on experience with insurance platforms such as Solartis, Guidewire, Duck Creek, Majesco, or similar platforms.
2–3 years of experience within E&S insurance, with a focus on underwriting strongly preferred.
Demonstrated experience working closely with engineering, architecture, data, and business teams to deliver technology solutions in Agile environments.
Experience working within Agile frameworks required.
Strong understanding of commercial P&C insurance and underwriting workflows, including submissions, quoting, binding, renewals, endorsements, referrals, and related operational processes.
Strong product acumen, systems thinking, and solution mindset.
Ability to apply first-principles thinking to analyze complex business problems and simplify processes.
Familiarity with modern product management principles and prioritization approaches, including Now / Next / Later planning.
Ability to translate business needs into clear user stories, acceptance criteria, process flows, workflow requirements, and scalable solution designs.
Strong knowledge of Agile product ownership, backlog management, and cross-functional delivery practices.
Strong analytical, problem-solving, communication, and stakeholder management skills.
Demonstrated ability to work directly with delivery teams to shape and implement practical business solutions.

Nice To Haves

Experience supporting workflow-driven, platform-based, or operational business solutions preferred.
Proficiency with Microsoft Office Suite and familiarity with tools such as Power BI, Power Platform, Copilot, Azure DevOps, and Teams preferred.

Responsibilities

Partner with Product Manager and business leaders to define and communicate the underwriting vision, strategy, and roadmap.
Own underwriting capabilities for multiple product lines, identifying opportunities for shared workflows and reusable solutions.
Develop and maintain a roadmap for underwriting capabilities including submission intake, triage, clearance, referral workflows, appetite and rules support, quote/bind workflow, and integrations.
Apply systems thinking to understand upstream and downstream impacts across departments.
Use underwriting, workflow, and operational analytics to inform decisions and prioritize enhancements.
Monitor key product KPIs to evaluate product success and guide continuous improvement.
Use Now/Next/Later planning to communicate roadmap sequencing and align stakeholders.
Own, prioritize, and maintain the product backlog to ensure alignment with business priorities.
Translate business requirements into clear user stories, acceptance criteria, process flows, business rules, and solution requirements.
Partner closely with architects, engineering, data, and business stakeholders to break down complex needs into deliverable increments.
Balance quick-win enhancements with foundational improvements.
Continuously refine backlog priorities based on feedback, outcomes, usage, dependencies, and evolving needs.
Use modern tools and AI-enabled technologies to accelerate backlog refinement and requirements drafting.
Serve as the primary point of contact for underwriting solution needs.
Facilitate workshops and discovery sessions to understand underwriting workflows and pain points.
Partner with leaders, SMEs, operations, analytics, and technology teams to translate business needs into solutions.
Drive shared understanding of business process, technical constraints, and tradeoffs.
Coordinate with training and change management teams to support adoption and rollout.
Foster an underwriter-centric mindset to improve usability, consistency, and efficiency.
Collaborate across product lines to identify opportunities for shared capabilities.
Lead sprint planning and backlog refinement for the underwriting product team.
Ensure user stories are well-defined, refined, and ready for development.
Collaborate closely with delivery leads, engineers, analysts, designers, QA, and data teams to deliver high-quality releases.
Participate actively in daily standups, sprint reviews, and retrospectives.
Validate completed work against acceptance criteria and coordinate user acceptance testing.
Work hands-on with the team to shape workflows, refine requirements, prototype ideas, and guide solution decisions.