Product Owner Senior

PNC BankPittsburgh, PA
Remote

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Product Owner Senior within PNC's Treasury Management Merchant Services organization, you will be based remotely. This position may be eligible for remote work in select geographic locations, subject to approval by PNC. If approved, work must be conducted from a quiet, secure, and confidential home-based workspace. Occasional in-office participation may be required based on business needs. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Requirements

  • University / college degree.
  • Industry relevant experience is typically 8+ years.
  • In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
  • Bachelors degree.
  • No Required Certification(s).
  • No Required License(s).

Nice To Haves

  • Higher level education such as a Masters degree, PhD, or certifications is desirable.
  • Accountability
  • Customer Solutions
  • Data Visualization
  • Prioritization
  • Scrum
  • User Experience (UX) Design
  • Agile Development
  • Business Acumen
  • Design Thinking
  • Effective Communications
  • Innovation
  • Interpersonal Relationships
  • IT Standards, Procedures & Policies
  • Managing Multiple Priorities
  • Organizational Leadership
  • Planning and Organizing
  • Solutions Development
  • Some ability to execute within Pega and Edge desired.

Responsibilities

  • Own the vision and definition of the analytical data solution for both PNC Merchant Solutions and PNC Merchant Services combining significantly different data sources and availability of information into a single source of truth for business analytics. These include both profitability and performance metrics as well as data used for compensation calculation.
  • Serve as the voice of the (internal) Customer base. Supports analytical needs of both retail and commercial lines of business. Manages an intake process for requests and makes delivery transparent to their customers.
  • Use mandated tools including Smart Sheets, Jira, Confluence, to maintain both a published roadmap (upstream management/long term planning), and a downstream roadmap (execution).
  • Responsible for ensuring the Scrum Team(s) effort is concentrated on the right priorities based on business value and the “asks” of internal customers.
  • Define and convey the vision to the team(s) in order to address client requirements to ensure a successful product based on business value. Responsible for execution on-time based on commitments made to internal customers. Primary point of contact for questions from the team(s) and is empowered to make decisions.
  • Create not only business requirements, but also technical requirements associated with database schema designs, (Oracle) and the tools to be used for accessing data within multiple interfaces. (Including Salesforce.) Some ability to execute within Pega and Edge desired.
  • Accept delivery of working product from the Scrum Team(s). Performs UAT testing to ensure delivered results align with communicated business value. Socializes the delivery of business value and outcomes of the iteration to the stakeholders and clients.
  • Owns the vision and definition of the product.
  • Serves as the voice of the Customer.
  • Responsible for ensuring the Scrum Team(s) effort is concentrated on the right priorities based on business value.
  • Defines and conveys the vision to the team(s) in order to address client requirements to ensure a successful product based on business value.
  • Drives the creation of and the integrity of the product backlog.
  • Leads grooming of the product backlog and ensures the backlog is correctly prioritized based on business value.
  • Responsible for ensuring the Scrum Master(s) and development team(s), are focused on the right priorities during the development process.
  • Primary point of contact for questions from the team(s) and is empowered to make decisions.
  • Accepts delivery of working product from the Scrum Team(s).
  • Socializes the delivery of business value and outcomes of the iteration to the stakeholders and clients.
  • Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
  • Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Benefits

  • medical/prescription drug coverage (with a Health Savings Account feature)
  • dental and vision options
  • employee and spouse/child life insurance
  • short and long-term disability protection
  • 401(k) with PNC match
  • pension and stock purchase plans
  • dependent care reimbursement account
  • back-up child/elder care
  • adoption, surrogacy, and doula reimbursement
  • educational assistance, including select programs fully paid
  • a robust wellness program with financial incentives
  • maternity and/or parental leave
  • up to 11 paid holidays each year
  • 9 occasional absence days each year, unless otherwise required by law
  • between 15 to 25 vacation days each year, depending on career level; and years of service.
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