Product Owner, Product Innovation

Gallagher•Rolling Meadows, IL

About The Position

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose. How you'll make an impact The Generative AI Product Owner will work closely with Gallagher Bassett’s global business and IT organizations to accomplish the following objectives: Be a leader in establishing strategies to leverage the power of AI to achieve GB’s business objectives and drive successful outcomes both for GB and our clients Collaborate with business stakeholders and a team of AI professionals to prioritize initiatives, define project goals, and ensure successful execution of Gallagher Bassett’s Generative AI initiatives Oversee and lead the execution of AI vision projects. Coordinate and align the efforts of AI, data science, IT, and business resources to achieve the desired outcomes Establish AI governance process to ensure Gen AI initiative prioritization and execution is aligned to merits and business benefits Devise implementation approaches that produce Gen AI applications that are flexible, maintainable, and adaptable as business needs change and expand Drive change management process for implementation of new Gen AI applications Be a leading contributor of ideas for using Generative AI technology to improve GB’s competitiveness, quality, responsiveness, and efficiency As an expert, drive organizational awareness on the latest advancements in AI technologies, address ethical considerations, and continuous learning to drive innovation

Requirements

Bachelor's degree in Business, Management or Engineering (or commensurate experience) and 7 years related product development experience required.
Ability to work independently with minimal direction.
Excellent oral, negotiating, influencing and written communication ability. Strong organizational and time management skills.
Strong creative and interpersonal skills.

Nice To Haves

Experience conducting research, compiling and analyzing data, and identifying trends that have supported product decisions.

Responsibilities

Business alignment (contributor): Ensure Gen AI initiatives and strategies are aligned with GB business’ overarching goals
Stakeholder engagement (leader): Work closely with cross-functional teams and stakeholders, including executives, business leaders, IT and external partners
Gen AI program execution (leader): Drive the execution of the Gen AI vision; overseeing the efforts from AI, data science, IT and business teams
Business IT project management (partner): Team with IT project leader(s) in managing project scope, timelines, budgets, and resources
Ethical AI practices (leader): Ensure development and deployment of AI initiatives to take ethical considerations such as bias, privacy, and transparency
Monitor and evaluate AI initiatives (leader): Progress and performance of AI initiatives, tracking key metrics, and evaluating their impact on business outcomes
Team collaboration & mentorship (contributor): Provide guidance, mentoring, and support to team members, to ensure the team's overall success
Continuous learning (leader): Stay updated with the latest advancements, industry trends, and best practices in AI space

Benefits

Medical/dental/vision plans, which start from day one!
Life and accident insurance
401(K) and Roth options
Tax-advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program