Product Owner - Integration

Genetec•Ottawa, ON

About The Position

Our team brings together product owners, developers, and test specialists from diverse backgrounds, all aligned on a single mission: delivering seamless, reliable integrations that power our business systems and connect us to partners, customers, and compliance agencies worldwide. This role offers end-to-end ownership of integration products that directly impact how the business operates and scales. You will thrive on stakeholder complexity, aligning internal teams, external vendors, trading partners, and compliance agencies toward a shared outcome. You will be energized by EDI and B2B integration challenges, where precision, standards, and partner relationships all matter. You will shape the integration roadmap of a modern enterprise, leveraging Azure, APIs, and event-driven architecture.

Requirements

3+ years of experience as a Product Owner or Business Analyst in a software or enterprise integration context
Solid understanding of ERP and CRM platforms (SAP, D365, Salesforce, or equivalent) and how they integrate with the broader enterprise
Hands-on familiarity with EDI standards: X12, EDIFACT, AS2 — you know what an 850, 856, and 810 are
Experience with Azure Integration Services (Logic Apps, API Management, Event Hub, or Service Bus) or equivalent iPaaS platforms
Exposure to compliance integration requirements such as e-invoicing mandates or tax reporting obligations (e.g., GST/HST, VAT, SAF-T)
Strong stakeholder management skills — comfortable presenting to both technical teams and executive sponsors
Proficient in Agile/Kanban methodologies with experience owning and grooming a product backlog
Excellent written and verbal communication; able to translate technical complexity into business-clear language
Fluent in French and English, both verbal and written (this role requires interaction with our international collaborators and customers)
3+ years in a Product Owner or BA role within an integration or enterprise systems context
Knowledge of ERP and/or CRM integration patterns (D365, SAP, Salesforce, or equivalent)
EDI experience: X12, EDIFACT, AS2 transaction sets and trading partner management
Familiarity with REST APIs and event-driven integration concepts
Agile delivery experience (Scrum, Kanban, or hybrid)
Strong stakeholder communication and requirements management skills

Nice To Haves

Azure Integration Services: Logic Apps, API Management, Event Hub, Service Bus
Exposure to compliance integration: e-invoicing, tax reporting, or regulatory EDI
Experience with third-party integration platforms (Marketo, Docentric, or equivalent)
Familiarity with TM Forum frameworks (SID, eTOM, Open APIs) or equivalent enterprise standards

Responsibilities

Own the product backlog for business system integrations (ERP, CRM) and external integrations (EDI, third-party APIs, compliance agencies)
Define, prioritize, and refine user stories and acceptance criteria in close collaboration with developers, architects, and business stakeholders
Manage integration requirements across EDI standards (X12, EDIFACT, AS2) and compliance mandates such as e-invoicing and tax reporting
Serve as the primary liaison between internal teams and external partners, vendors, and regulatory bodies
Drive delivery ceremonies — sprint planning, reviews, and retrospectives — ensuring the team stays aligned with product vision and priorities
Monitor integration health and proactively identify gaps, risks, or opportunities for improvement across the integration landscape
Collaborate with architects to ensure integration designs align with enterprise standards, scalability requirements, and long-term platform strategy