Product Owner II (US)

TD Bank • Mount Laurel, NJ

17h • Onsite

About The Position

The Product Owner II is responsible to ensure that a development team (pod) or multiple development teams (pods) are creating value for the organization through the delivery of customer-focused product increments. This entails aligning with other Product Owners and senior management to follow a product vision, creating and maintaining a prioritized product backlog, managing delivery blockers, continuously assessing customer feedback. The Product Owner II should always be considering how to maximize value, assessing how the product or the delivery process can be continuously improved, contributes to a positive work environment and ensures that work embodies the Agile principles of transparency, collaboration and engagement.

Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required. Deep expertise requiring significant in-depth and/or breadth of expertise in a complex field and knowledge of broader related areas. Accountable for specialized product development support based on deep product expertise and expert knowledge of Agile/Scrum processes, roles and practices. Senior specialist providing advisory services to executives, business segment leaders and governs the requirements for own work. Integrates knowledge of the enterprise function’s or business segment’s overarching strategy in leading program design, policy formulation or operating standards within one or more areas of expertise. Anticipates emerging business trends and regulatory/risk issues as a basis for recommending large-scale product, technical, functional or operations improvements. Advises on execution strategy and leads the development and deployment of functional programs or initiatives within their own field or across multiple specialties. Solves unique and ambiguous problems with broad impact; typically oversees standards, controls and operating methods that have significant financial and operational impact within the context of their own field. Requires innovative thinking to develop new solutions. Impacts the technical or functional direction and resource allocation of part of an enterprise function or business segment. Engages stakeholders to take action; serves as a source of expert advice, influences change; frames information in a broader organizational context. Provides leadership guidance, make recommendations and collaborate with business to ensure solutions meets the business needs on a complex project or program.

Requirements

• Undergraduate degree and / or product certificate required
• 10+ years relevant experience
• 5-7 years Product Owner or Agile related delivery experience
• Certified Scrum Product Owner (CSPO) certification and project management experience considered an asset
• Scaled Agile Framework (SAFe) certifications or experience operating in scaled agile delivery considered an asset
• Experience with financial service and deposit products
• Willingness to develop direct reports in the future

Nice To Haves

• Graduate degree preferred
• SAFe/Agile Certification
• Experience with financial service and deposit products
• Willingness to develop direct reports in the future

Responsibilities

• Ensure that a development team (pod) or multiple development teams (pods) are creating value for the organization through the delivery of customer-focused product increments.
• Align with other Product Owners and senior management to follow a product vision.
• Create and maintain a prioritized product backlog.
• Manage delivery blockers.
• Continuously assess customer feedback.
• Maximize value and assess how the product or the delivery process can be continuously improved.
• Contribute to a positive work environment.
• Ensure that work embodies the Agile principles of transparency, collaboration and engagement.
• Provide people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required.
• Provide advisory services to executives, business segment leaders and govern the requirements for own work.
• Integrate knowledge of the enterprise function’s or business segment’s overarching strategy in leading program design, policy formulation or operating standards within one or more areas of expertise.
• Anticipate emerging business trends and regulatory/risk issues as a basis for recommending large-scale product, technical, functional or operations improvements.
• Advise on execution strategy and lead the development and deployment of functional programs or initiatives within their own field or across multiple specialties.
• Solve unique and ambiguous problems with broad impact; typically oversee standards, controls and operating methods that have significant financial and operational impact within the context of their own field.
• Develop new solutions requiring innovative thinking.
• Impact the technical or functional direction and resource allocation of part of an enterprise function or business segment.
• Engage stakeholders to take action; serve as a source of expert advice, influence change; frame information in a broader organizational context.
• Provide leadership guidance, make recommendations and collaborate with business to ensure solutions meet the business needs on a complex project or program.
• Partner with senior management to support the delivery of a product vision.
• Create and maintain a product backlog and continuously re-prioritize user stories that will provide the most customer or end user value.
• Continuously align with senior management on the product delivery roadmap, defined Minimum Marketable Features or Minimum Viable Products and release cadence.
• Review performance analytics; recommend and champion strategies to enhance the customer or end user product experience.
• Participate in scrum or Kanban events (e.g. stand-ups, retrospectives), express new ideas for improving product value or delivery efficiency, sharing with leadership as appropriate.
• Proactively engage established business process partners to ensure customers or end users are prepared for application changes and establish Day 2 processes.
• Create a value-focused product backlog and continuously iterate, ensuring there are user stories scoped and prioritized.
• Provide user story design, development and completion oversight; accept/reject user stories based on the agreed upon Definition of Done and Acceptance Criteria.
• Manage delivery initiatives and (depending on complexity) oversee multiple development team (pod) backlogs.
• Proactively raise issues that impede the efficient delivery of customer-focused increments.
• Responsible for defect management and prioritization.
• Ensure team adheres to enterprise frameworks and methodologies related to overall business management activities.
• Lead relationships with corporate and/or control functions to ensure alignment with enterprise and/or regulatory requirements.
• Support team in staying knowledgeable on emerging issues, trends and evolving regulatory requirements and assess potential impacts to the Bank.
• Assess/identify key issues and escalate to appropriate levels and relevant stakeholders and business management where required.
• Lead the submission and discussion on the Quarterly Business Review, with respect to their product.
• Identify, mitigate and report on risk issues per enterprise policy/guidance and ensure appropriate escalation processes are followed.
• Ensure business operations are in compliance with applicable internal and external requirements (e.g., financial controls, segregation of duties, transaction approvals and physical control of assets).
• Lead relationships with business lines/corporate and/or control functions to ensure alignment with enterprise and/or regulatory requirements.
• Lead or contribute to cross-functional/enterprise initiatives as an organizational or subject matter expert helping to identify risk/provide guidance for complex situations.
• Define the OKRs in partnership with numerous stakeholders across the organization.
• Protect the interests of the organization – identify and manage risks, and escalate non-standard, high risk transactions/activities as necessary.
• Manage oversight process, risk-based identification and monitoring of related risks and regulatory compliance across the supported functions, while ensuring key controls and processes are effectively managed.
• Oversee or lead the facilitation and/or implementation of action/remediation plans to address performance/risk/governance issues.
• Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts.
• Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite.
• Contribute to the development of business segment and/or enterprise functional strategic priorities within their operational area or field of specialty.
• Develop annual and/or long-term plans for own area and influence plans well beyond area managed.
• Responsible for management of the overall team providing both leadership and guidance.
• Set targets and objectives for the team, and deliver results.
• Grow team expertise to align with business/enterprise demand and direction; assess team skills and capabilities and continually look for ways to provide and enhance the value delivered.
• Lead a high performing team; provide on-going feedback and performance reviews, coach and develop employees and ensure performance management activities are undertaken and provide regular input into employee assessments and development plans.
• Lead the process of setting performance objectives for the team; track, monitor and effectively address and/or reward performance in a timely manner.
• Manage employees in compliance with all human resources policies, procedures and guidelines of conduct.
• Share knowledge, information, skills, and subject matter expertise among the team and ensure the timely communication of issues and encourage good working relationships with other functions and teams.
• Support an environment where team freely escalates business challenges; facilitate change through positive reinforcement of milestones and successes.
• Recruit for all hires to ensure a highly diverse, qualified workforce to achieve business objectives.
• Establish and foster a cohesive team; promote a fair and equitable environment that supports a diverse workforce and encourage the team to achieve common goals and objectives.
• Act as a brand ambassador for the business area/function and the bank, both internally and/or externally.

Benefits

• Base salary
• Variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan)
• Health and well-being benefits
• Savings and retirement programs
• Paid time off (including Vacation PTO, Flex PTO, and Holiday PTO)
• Banking benefits and discounts
• Career development
• Reward and recognition

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree