Product Owner II — Project Alignment

SpryPoint

9d • Remote

About The Position

The Product Owner - Project Alignment sits at the centre of Product Owner & Project Management communication, supporting effective project execution. This role operates with a deliberate 50/50 split: half the time, you are embedded alongside Project Managers bringing product development updates and issues to their attention, the other half, you are the expert on everything that's going on with our projects, ensuring Product Owners know ongoing priorities. You also collaborate with other SpryPoint teams (eg. Solutions Architects, Sales, Proposals) and Clients to facilitate resolutions.

Requirements

• 3+ years as a Product Owner, Project Manager, or equivalent (BA with PO scope, Solution Consultant, Technical Product Manager) in B2B, with personal experience producing project documentation and working with development teams
• Experience operating across both Product and Project Management contexts — you understand how PMs and POs think, and operate credibly in both. This includes PMs with product-adjacent work, POs who've embedded in customer implementations, BAs and Implementation Consultants who've lived in the middle, or current POs/PMs broadening into cross-functional coordination
• Estimation discipline — you understand order-of-magnitude vs committed estimates, and can defend an estimate under pressure
• Strong stakeholder management — you lead rooms with mixed business and technical participants and leave with consensus
• Comfortable with ambiguity — go toward unclear scope and bring back clarity
• Risk identification — frame risks in a way that drives action, not just flags them
• Fluent in Jira and Confluence; active use of modern AI tooling in your workflow

Nice To Haves

• Hands-on experience with utility Customer Information Systems (CIS), utility billing, meter-to-cash, customer self-service portals, or mobile field tools
• Experience working alongside Project Managers in a support or bridge capacity: helping them produce artefacts, surface risks, and communicate with product and project teams

Responsibilities

• You are the product voice that ensures Project Management's delivery concerns are surfaced, understood, and addressed across the Product Owner and development organizations.
• Regularly retrieve open issues, blockers, and escalations from Project Managers
• Translate Project Management issues into product-relevant language, reframing delivery concerns so Product Owners can make informed decisions quickly
• Track resolution of translated issues and close the loop with the Project Management once action has been taken
• Identify systemic issues (not one-offs) and bring them to the Group Product Manager with a recommended path forward
• You embed alongside Project Managers as a product-fluent support resource, communicating development issues from Product Owners and bringing product and delivery experience to identify risks before they materialize.
• Flag risks clearly to the Project Manager in language they can act on, including recommendations
• Escalate risks that require Product Owner visibility before work proceeds
• Track patterns in recurring risk types and contribute to process improvements that reduce them
• Collaborate directly with Sales, Solutions Architects, and Clients to facilitate resolutions

Benefits

• Remote-first environment, flexible working hours across North America, and hub offices in Charlottetown & Atlanta
• Comprehensive compensation package that grows with you
• MacBook + $800 to create your ideal home workspace
• Health, dental, vision, and life insurance from day one
• Generous PTO and unlimited sick days
• RRSP (Canada) and 401k (US) matching programs
• $2,500 annual development fund, tuition assistance, and Book Bounty program
• Annual company events and team offsites that bring us together

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed