Product Owner, Cloud Services

Vontier•Virtual, Virtual

3d•Remote

About The Position

The Product Owner (PO) is the voice of the customer and the business on an agile delivery team. You will own and continuously refine the team backlog, define and prioritize value-driven work, and ensure delivery of measurable outcomes that meet customer needs and business objectives. You will work day-to-day with the development team and closely with either a Scrum Master (Scrum teams) or a Release Train Engineer (SAFe/ART) to align priorities, cadence, and cross-team dependencies. This role requires strong product judgment, stakeholder influence and a working technical understanding of SaaS, APIs, CI/CD, and observability to help the team deliver robust, secure, and scalable capabilities.

Requirements

Proven track record of owning and delivering measurable business outcomes.
Proven experience owning backlogs, writing user stories and acceptance criteria, and participating in PI planning.
Practical experience with backlog/ALM tools (e.g., Jira, Azure DevOps, Confluence).
Strong stakeholder management, communication, and negotiation skills.
Bachelor's degree in business, computer science, engineering or related field, or equivalent experience.
Ability to work across multiple time zones and travel occasionally.
Familiarity with CI/CD, automated testing, and deployment pipelines; support for observability and monitoring needs.
Awareness of security and privacy concerns (e.g., encryption, authentication, GDPR/CCPA implications) and performance considerations.

Nice To Haves

Experience managing complex portfolios or customer-facing SaaS products, with proven expertise in product discovery, A/B testing, instrumentation, and analytics/SQL.
Prior exposure to remote device management, multi-tenant SaaS environments, or embedded platforms.
Certified Safe Product Owner (CSPO) or equivalent certifications.
Adaptable to learn by doing and multiple roles
Experience in working with cross-functional teams. In this role you will engage with: Engineering, DevOps, QA/Test, UX/Design, Product Management, Architects, Security, Sales, Customer Support and Platform and other teams.

Responsibilities

Own, refine and prioritize the team backlog (features, enablers, defects) to maximize customer and business value, balancing new functionality, technical debt, and operational work.
Write clear epics, user stories, acceptance criteria, and non-functional requirements (security, performance, compliance) so engineering and UX teams can estimate and deliver reliably.
Collaborate with cross-functional teams including Engineering, Design, QA, Documentation, and Support to ensure coordinated delivery.
Support and participate in agile ceremonies: o Scrum: partner with the Scrum Master on sprint planning, backlog refinement, reviews, and retrospectives. SAFe/ART: coordinate with the RTE, participate in PI planning inputs, define team PI objectives, track program-level dependencies.
Make timely decisions on scope, trade-offs, and story acceptance to keep delivery flow unblocked; accept increments against agreed criteria.
Support release activities, handovers to operations/support, UAT clarifications, defect triage, and incident learnings.
Coordinate effectively across multiple time zones with distributed teams.
Participate in customer interviews, customer meetings and VOC sessions to support in gathering feedback from external stakeholders.
Continuously collaborate with Scrum Masters, RTEs and PMOs to align team and program cadence and remove impediments.
Clear acceptance and handover criteria for every epic.
Well-formed, prioritized backlog aligned to business goals and customer value.
Predictable delivery of committed sprint/PI objectives and sustainable team throughput.
Reduced lead time and manageable technical debt; timely resolution of program dependencies.
Documentation of customer needs, features, and cross-team dependency mappings.