Product Optimization Project Manager

athenahealth•Belfast, ME

2d•Hybrid

About The Position

Help drive meaningful business outcomes by turning strategy into execution across a fast‑evolving product organization. The Product Optimization Project Manager leads cross‑functional initiatives, supports process and technology improvements, and ensures visibility into progress against key priorities. This role partners closely with leadership to coordinate work, manage organizational processes, and improve operational effectiveness. This position is based in Belfast, Maine. The Product Optimization team is a cross‑functional group focused on improving how products are developed, launched, and scaled. The team supports product readiness, operational processes, and new initiative development across athenahealth’s platform and applications. Team members partner closely with Product, Engineering, Finance, and Operations leaders to align priorities and support execution. The team uses data, reporting tools, and structured processes to improve efficiency and enable consistent delivery of business outcomes.

Requirements

Bachelor’s degree or equivalent practical experience
6–10+ years of experience in project management, operations, consulting, finance, or a related field
Experience managing complex, cross‑functional initiatives in a matrixed organization
Experience translating strategy into actionable plans and delivering measurable outcomes
Experience establishing and managing processes such as goal setting, planning, and performance reviews
Ability to influence stakeholders and align priorities across multiple levels of an organization
Strong analytical skills with experience using data to inform decisions
Experience with analytics or reporting tools (e.g., SQL, Tableau, Snowflake) preferred; advanced spreadsheet skills required
Familiarity with project management and collaboration tools (e.g., Jira, Confluence, Smartsheet)
Strong written and verbal communication skills, including experience preparing materials for senior stakeholders

Responsibilities

Lead cross‑functional initiatives from planning through execution and adoption, ensuring alignment with organizational priorities
Translate strategic objectives into clear plans, milestones, and measurable outcomes
Partner with leadership to define priorities and support execution of key initiatives
Establish and manage operating processes such as goal setting, business reviews, and reporting cadences
Coordinate across teams to manage dependencies, resolve issues, and maintain progress toward goals
Design and implement processes, tools, and frameworks to improve efficiency and consistency
Develop reporting and dashboards to track performance and support data‑informed decisions
Manage operational processes related to budgeting, tracking, and reporting of product expenses
Identify risks, gaps, and process improvement opportunities and implement solutions
Use AI-enabled tools to support project tracking, analyze data trends, and streamline reporting workflows, while validating outputs and helping teams adopt effective practices
Support planning cycles, including annual and quarterly goal setting
Contribute to documentation and standardization of processes and best practices
Assist in prioritizing initiatives based on business impact and feasibility
Participate in evaluations of new tools or systems
Communicate updates and insights to stakeholders across the organization
Support onboarding of new initiatives or changes to existing processes