Product Operations Manager

PublicInput • Raleigh, NC

1d

About The Position

PublicInput is seeking a Product Manager with experience in the B2B or B2G space to bring dedicated capacity and leadership to our product development process. This role reports directly to the CPO and interfaces with the Engineering Team, Customer Success Team, and Marketing Team.

Requirements

• Bachelor’s Degree in Business, Administration, Communications, Engineering, or equivalent work experience
• 2+ years of experience as a product operations manager and/or scrum master and/or customer experience manager for a SaaS product
• Experience working across cross-functional teams
• Experience with Agile Development methodology and testing methodologies
• Proficiency in creating and enforcing business processes
• Demonstrated ability to balance multiple, competing priorities in a fast-paced environment
• Empathetic, creative, and pragmatic Problem Solver
• Enjoys analyzing data
• Ability to break down high-level projects into smaller tasks
• AI and new tech Enthusiast

Nice To Haves

• Govtech experience preferred, but not required
• Experience with project management, product analytics and AI tools is a plus

Responsibilities

• Develop cross-functional business processes and manage the tools the product and engineering team uses to increase team effectiveness
• Run sprint ceremonies like daily scrum meetings, planning and reviews, and project retrospectives
• Facilitate cross-functional discussions
• Document sprint and feature release notes
• Make data-informed and analysis-based process improvement recommendations to the product and engineering team leadership
• Organize tickets in the company’s project management system (DevOps, Asana) to make sure accurate project statuses are available for consumption
• Maintain product documentation, including internal stakeholder training materials
• Suggest and help gather metrics to be used by business leadership

Benefits

• Unlimited Paid Time Off: You know yourself best, so we trust you to take the time you need to maintain a rewarding work/life balance.
• Group Health, Dental, and Vision Plan: PublicInput offers a company-subsidized healthcare plan that covers 100% of your medical premiums or up to $800 per month for you and your dependents. We also have options to add Dental, Vision, Life, and other benefit coverages for the employee and their family.
• $1,000 HSA Contribution: PublicInput will contribute $1,000 annually (spread over each month) to an employee’s Health Savings Account (HSA).
• Pre-tax 401 (k): The company provides access to make pre-tax contributions to a 401 (k) plan, and will match 50 cents on the dollar up to 6% of an employee’s base salary

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level