Product Operations Intern

Carnegie Learning•Pittsburgh, PA

3d•$20 - $20•Remote

About The Position

We are looking for a Summer Intern to support our Clear Intelligence initiative, which is focused on improving how curriculum content is structured, authored, and delivered across print and digital formats. In this role, you will work at the intersection of content, data, and systems design, helping to document and operationalize the content architecture that supports automated production workflows. You will collaborate with Product, Engineering, and Data and Reporting teams to translate existing content structures into clear, usable documentation. This work will directly support automated pipelines for content production, as well as downstream data and reporting systems.

Requirements

Currently pursuing a bachelor’s degree in Data Science, Computer Science, Information Systems, or a related field.
Experience working with structured data, such as JSON or XML, and with tools such as Python or SQL.
Strong analytical and problem-solving skills and pays close attention to detail.
Ability to document complex systems and workflows clearly and in a structured manner.
Effective communication skills and comfort working across multiple teams.
Comfortable working in an environment where systems are evolving and not fully defined.

Responsibilities

Document the existing content architecture, including how content is structured and nested within structured document files.
Document how shared content is reused across student and teacher experiences, including the use of shared UUIDs and common component structures.
Partner with the Data and Reporting team to understand how student interaction data in digital content is currently captured.
Analyze digital learning activities to identify interaction types, expected student responses, and data elements required to feed the data and reporting pipeline.
Support the documentation of how interaction data aligns with existing data models and contributes to the organization’s data pipeline.
Collaborate with Product, Engineering, and Design teams to ensure the documented content architecture supports both production and future design system development.