Product Operations Coordinator (Contract)

Paramount • New York, NY

3d • Onsite

About The Position

The Product Operations Coordinator role will provide operational and production support for News digital consumer platforms. This role will support day-to-day operations, workflows, and content needs and updates related to CBS News Digital platforms (Web and Mobile Apps) and properties. It is essential to ensure consistent support. This is a contract-based role through the end of January 2027. This is an on-site role requiring (5) days in office based in New York City, NY.

Requirements

• Bachelor's degree.
• 2+ years of experience in digital publishing, content management, product support, or a related digital consumer environment
• Experience with CMS and DAM platforms, publishing workflows, and production operations
• Strong operational mindset with the ability to manage detail-oriented, fast-paced workflows
• Comfortable working cross-functionally with Product, Editorial, Engineering, and Platform teams
• Ability to quickly learn new tools, workflows, and publishing processes
• Strong problem-solving skills with excellent attention to detail, particularly in live or time-sensitive environments
• Excellent written and verbal communication skills, with the ability to communicate effectively with both technical and non-technical stakeholders
• Proven ability to prioritize competing workstreams, adapt to changing priorities, and execute reliably in a fast-paced environment

Responsibilities

• Support a leading consumer-facing news organization with day-to-day product operations, including CMS workflows and production execution
• Maintain publishing processes, tools, and operational best practices
• Assist with widget setup, coordination, and execution for News and election-related initiatives
• Support publishing operations across News workflows to ensure timely and accurate content delivery, processes, tools, and operational best practices
• Build operational redundancy for election and major event coverage
• Partner with Product, Editorial, and CMS/platform teams to support daily execution and delivery
• Prioritize and manage work across multiple initiatives using agile workflows
• Monitor, triage, and resolve operational issues, escalating when appropriate
• Perform additional operational responsibilities as assigned

Benefits

• Attractive compensation
• An exciting and fulfilling opportunity to be part of one of Paramount’s most dynamic teams.
• Opportunities for both on-site and virtual engagement events.
• Unique opportunities to make meaningful connections and build a vibrant community, both inside and outside the workplace.

What This Job Offers

• Career Level: Entry Level