Product Operations Associate

Imprint • New York, NY

3d

About The Position

Imprint is looking for a Product Operations leader who blends product marketing instincts with strong operational execution. This person will help us showcase and scale our existing product suite, and will coordinate across product teams to develop and launch new products that solve real partner and consumer problems, while staying true to Imprint’s vision to be the best way to pay.

Requirements

• Experience operating cross-functionally with Growth, Product, and Engineering
• Strong communication and narrative skills. You can translate product capabilities into clear partner and consumer value.
• Strong program and stakeholder management. You can align multiple teams without formal authority.
• High ownership and comfort in ambiguity. You build structure where none exists.
• Creative and flexible thinker. You recognize that complex problems rarely have one “correct” solution and can evaluate tradeoffs to design pragmatic, high-leverage paths forward.

Nice To Haves

• Experience in fintech, payments, lending, or embedded financial products.
• Product marketing experience (positioning, enablement, launch planning).
• Experience supporting B2B2C products and partner-led product development.

Responsibilities

• Partner with Growth, Product, Engineering, Customer Success, and Marketing to coordinate launches and ongoing product improvements.
• Package and “tell the story” of Imprint’s existing products: Create crisp product narratives, positioning, and enablement materials. Translate product capabilities into partner-facing value.
• Identify operational gaps that slow down product development or adoption, then build lightweight systems to fix them.
• Track what is working: adoption, partner feedback, and internal execution signal, then recommend improvements.

Benefits

• Competitive compensation and equity packages
• Leading configured work computers of your choice
• Flexible paid time off
• Fully covered, high-quality healthcare, including fully covered dependent coverage
• Additional health coverage includes access to One Medical and the option to enroll in an FSA
• 20 weeks of paid parental leave for the primary caregiver and 8 weeks for all new parents
• Access to industry-leading technology across all of our business units, stemming from our philosophy that we should invest in resources for our team that foster innovation, optimization, and productivity

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed