Product Operations, Analyst
About The Position
We are seeking a dedicated and ambitious Product Operations Analyst to join our dynamic team in New York, USA. This is an outstanding opportunity to be part of an exceptionally innovative company that is redefining the finance industry worldwide. Reporting to the Product Operations Manager, you will play a key role in supporting the growth and scaling of Ripple’s diverse product offerings. You will work closely with important internal teams such as Product, Trading, Risk, Treasury, and Engineering to make execution reliable, fast, and repeatable and to provide seamless support for Ripple’s 24x7 operations. Your responsibilities will include managing all operational support activities, including reconciliation, trade support, exception processing, and funding and settlement. You will also contribute significantly to developing and managing processes, system configurations, and settlement instructions, ensuring full alignment with our risk management framework, policies, and procedures.
Requirements
- Relevant hands-on experience in operations and settlement, including reconciliation.
- Proven experience in monitoring venues and systems in real-time to uncover and resolve exceptions, breaks, and blocking issues.
- Willingness to work a weekend shift pattern as required. Our team operates during agreed business hours in shifts aligned to your region across a global follow-the-sun model.
- High attention to detail with the ability to problem-solve and remain organised in a dynamic environment.
- Dedicated with a passion for efficiency and continuous improvement.
- Experience with implementing off-the-shelf and in-house solutions.
- Broad understanding of markets and instruments (cleared, OTC, crypto, derivatives).
Nice To Haves
- Familiarity with generally accepted accounting principles is an advantage.
- Experience with SQL and crafting queries for daily operations is a plus.
- Experience with Agentic tools, ideally Claude or similar
Responsibilities
- Collaborate with Product, Engineering, Trading, and Treasury to ensure timely settlement of crypto and fiat funds across products
- Reconcile positions and balances for various business operations, including company-issued stablecoins.
- Understand risks and requirements for different asset types, including cryptocurrencies, to ensure quick responses to market activity and exceptions.
- Record transactions in systems to maintain accurate bookkeeping entries reflecting product and operational activities within Ripple’s systems of record.
- Become an expert in finance operational flows by working with key collaborators to detail existing processes.
- Support a globally distributed customer base for our 24x7 product offerings, including customer activity on weekends and holidays.
Benefits
- Professional development budget to support other modes of learning.
- Competitive salary, bonuses, and equity
- Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support
- Employee giving match
- Mobile phone stipend
- R&R days so you can rest and recharge
- Generous wellness reimbursement and weekly onsite & virtual programming
- Generous vacation policy - work with your manager to take time off when you need it
- Industry-leading parental leave policies.
- Family planning benefits.
- Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
