Product Operations Analyst, Private Markets AVP

State Street • Burlington, MA

13h • $80,000 - $140,000

About The Position

We are looking for a highly organized, analytically driven Product Operations Analyst to support the day-to-day operational engine of our Private Markets product organization. This is a role for someone who thrives at the intersection of process, data, and collaboration — someone who takes genuine satisfaction in making complex teams run more smoothly, and who brings intellectual curiosity about private markets and a desire to grow into a broader product career. The ideal candidate is equal parts analyst and operator: comfortable pulling and interpreting product usage data one hour, and coordinating a cross-functional release readiness review the next. You will work closely with product managers, engineers, designers, and business stakeholders to ensure our product team operates with clarity, discipline, and pace. You are a clear communicator, a reliable executor, and a proactive problem-solver who treats operational gaps as opportunities rather than obstacles. This role is an outstanding entry point into private markets product management — you will gain broad exposure to the full product lifecycle, our platform architecture, and the investment workflows that underpin one of the fastest-growing segments of the asset management industry.

Requirements

• Highly driven, determined & business oriented.
• Highly polished executive presence and sophistication to gain credibility with the firm's most senior professionals and provide leadership, guidance, and direction to a team.
• Demonstrated ability to deliver on assigned responsibilities through commitment to quality and attention to detail.
• Bachelor's degree required, preferably in Finance, Economics, Computer Science, Information Systems, Business, or a related field.
• Coursework or demonstrated knowledge in financial markets, investment management, or data analysis is a strong plus.
• 5 -7 years of experience in product operations, business analysis, investment operations, project coordination, or a related role within financial services or technology.
• Strong analytical skills — comfortable working with data, building structured reports, and deriving actionable insights from product and operational metrics.
• Proficiency with product and project management tooling: Jira, Confluence, Notion, or equivalent platforms.
• Excellent written communication skills — able to produce clear documentation, concise meeting summaries, and well-structured executive updates.
• High attention to detail and strong organizational instincts; able to manage multiple workstreams simultaneously without losing quality.
• Collaborative and proactive working style; comfortable operating in a fast-paced, cross-functional environment.

Nice To Haves

• Advanced degree (MBA or MS) not required but considered favorably for candidates.
• Prior exposure to private markets, asset management, fund administration, or financial data platforms — either through direct work experience or academic focus.
• Familiarity with private markets systems and platforms such as Allvue, Juniper Square, Canoe, iLEVEL, Efront, or Dynamo.
• Experience with data visualization or analytics tools such as Tableau, Looker, Power BI, or similar.
• Basic proficiency in SQL or Python for data querying and analysis.
• Exposure to agile product development methodologies and sprint-based delivery processes.
• Experience supporting client-facing product communications, release documentation, or stakeholder reporting.
• Genuine interest in private markets, alternative investments, or enterprise financial technology — and a desire to grow into a product management career over time.

Responsibilities

• Support the end-to-end operational cadence of the Private Markets product team — including sprint planning coordination, backlog grooming support, release tracking, and cross-functional dependency management.
• Own and maintain product documentation infrastructure: PRD templates, release notes, feature wikis, process playbooks, and onboarding guides for new team members.
• Build and maintain product analytics dashboards to track feature adoption, user engagement, operational KPIs, and platform health metrics across the Private Markets suite.
• Coordinate UAT cycles — scheduling sessions, tracking feedback, consolidating tester input, and ensuring defect resolution is documented and closed prior to release.
• Act as the connective tissue between product, engineering, QA, and business stakeholders — managing meeting logistics, distributing action items, and following up on open decisions.
• Support the product team in vendor and third-party integration management: tracking onboarding milestones, maintaining integration documentation, and coordinating technical reviews.
• Assist in the preparation of executive-level product updates, roadmap presentations, and quarterly business reviews — synthesizing inputs from multiple product workstreams into clear, well-structured communications.
• Conduct structured research and analysis to support competitive intelligence efforts, product benchmarking, and market landscape assessments.
• Monitor and triage incoming product feedback from internal stakeholders and client-facing teams; route requests to the appropriate PM and maintain a structured feedback log.
• Contribute to process improvement initiatives — identifying operational bottlenecks, proposing workflow enhancements, and helping institutionalize best practices across the product team.
• Support onboarding of new product team members by maintaining role guides, tooling access checklists, and orientation materials.
• Assist with data quality monitoring and reporting across key platform data domains, flagging anomalies and coordinating resolution with engineering and data teams.

Benefits

• Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees