Product Mgmt Lead Analyst - Digital Platforms - VP

Citi • Toronto, ON

1d • CA$111,600 - CA$161,600 • Onsite

About The Position

The Product Management Lead Analyst is a senior level position responsible for the development of product plans, strategies and tactics in coordination with the Product Management team. The overall objective of this role is to coordinate the promotion of products to develop new markets, increase share of market and obtain competitive position.

The role demands direct engagement with local clients and sales teams, deep knowledge of Canadian regulations, and real-time collaboration with technology and operations teams. Manage corporate, financial institution, and public sector client demands across Digital Onboarding, CitiDirect, file-based solutions, host-to-host connectivity, API integrations, Billing and Statements. Owns the local digital platforms product roadmap, driving digital adoption and managing Canadian Digital Platforms disciplines - utilizing scorecard and digital index analysis to proactively anticipate client issues and uncover product opportunities. Proximity to the local market is essential to support client onboarding, RFP responses, and go-to-market activities in close coordination with Sales, product partners, and technology teams, while serving as the local product voice in regional and global forums. Demonstrate foundational knowledge of Artificial Intelligence (AI) concepts and emerging technologies, with the ability to identify AI-driven opportunities to enhance digital product capabilities, improve client experience, and support data-informed decision-making.

Requirements

• 6-10 years of relevant experience
• Knowledge of marketing, credit, acquisitions, product development, and/or analytics
• Ability to work unsupervised and adjust priorities quickly as circumstances dictate
• Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
• Consistently demonstrates clear and concise written and verbal communication
• Demonstrated analytical skills
• Demonstrated problem-solving and decision-making skills
• Deep knowledge of Canadian regulations
• Foundational knowledge of Artificial Intelligence (AI) concepts and emerging technologies, with the ability to identify AI-driven opportunities to enhance digital product capabilities, improve client experience, and support data-informed decision-making.

Nice To Haves

• Master’s degree preferred

Responsibilities

• Assist in development and analysis of strategic product roadmaps, product enhancement and development, product launches, and product marketing to gain maximum benefit from each product, as well as review surveys and analyze competitive industry landscapes to identify relative trends, threats, and opportunities for product managers
• Participate in day-to-day product management for core products such as product delivery, client experience, and client communication strategies as well as help the team prioritize, negotiate, and remove obstacles to achieve business results
• Execute client value propositions, positioning, segmentation, pricing, targeting, channel strategies, and competitive differentiation to achieve preferred status as a partner to Citi clients
• Provide informal guidance or on-the-job training to new team members
• Oversee client and competitor market research, develop product innovation roadmap, and assist product managers in addressing fundamental trials of product commoditization to create an advanced set of solutions
• Contribute to achievement of acquisition targets, product financial performance, revenue performance, and expense management goals as well as oversee identification and execution of opportunities and gaps business plans
• Implement team procedures, client problem resolution, and client management
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Owns the local digital platforms product roadmap, driving digital adoption and managing Canadian Digital Platforms disciplines - utilizing scorecard and digital index analysis to proactively anticipate client issues and uncover product opportunities.
• Serve as the local product voice in regional and global forums.

Benefits

• Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior