(Remote) Product Marketing Specialist

Convoso

5d•Remote

About The Position

Convoso is a leading AI-powered contact center platform purpose-built for revenue teams. Since 2006, Convoso has remained at the forefront of innovation, consistently developing solutions to drive customer growth while supporting adherence to regulatory standards. The Convoso team can be found around the globe working in either a hybrid or remote capacity. Awarded as a "best place to work" company, our culture fosters team integrity, positive persistence, and continuous growth. Our core platform powers successful sales teams across multiple industries, giving our customers a competitive edge and streamlined productivity. With built-in Al and automations, our product is a premium offering in a competitive space. We continue to grow our product capabilities to better serve our current customers and to expand into newer markets. Convoso is looking for people who are excited about technology and innovation. We are a company of motivated team players with diverse backgrounds driving accelerated growth in a supportive, positive culture.

Requirements

5+ years of experience in marketing operations, competitive intelligence, and data/analytics reporting
Strong written and verbal English skills, with experience producing clear documentation
Experience conducting competitive research and data analysis for a product
Strong analytical and organizational skills
Ability to work independently in a remote environment
Self-starter / able to work independently
Comfortable sharing insights and speaking up when you identify risks, trends, or opportunities
Experience in B2B SaaS or technology companies
Experience building or contributing to marketing/go-to-market dashboards
Familiarity with BI tools such as Looker, Tableau, or Power BI
Advanced Excel or Google Sheets skills
Experience using AI tools for research and analysis
Experience supporting product launches or GTM initiatives

Responsibilities

Run and maintain our AI-assisted competitive intelligence program
Synthesize the intelligence into a succinct, simple, actionable copy for marketing and revenue
Maintain and update competitive documentation
Deliver monthly competitor summaries for internal teams
Track competitor pricing, feature releases, and GTM activity
Own and maintain the Product Marketing Confluence portal
Ensure documentation in the portal is accurate, organized, and regularly updated
Help create clear documentation that enables sales, marketing, and product teams
Work with Product Operations to build dashboards that track product marketing performance
Support weekly, monthly, and quarterly reporting
Analyze data related to: product launches, marketing campaigns, content performance
Surface insights that help improve marketing and product strategies
Partner with Product Marketing, Product Management, Product Operations
Help ensure teams have the information they need about products, competitors, and market trends