Product Marketing Operations Manager

360training

4h•Remote

About The Position

360training is seeking a Product Marketing Operations Manager to lead operational execution across three core areas of the Product organization: Product Enablement, Product Lifecycle Management, and M&A Product Integration. This role ensures products are properly documented, supported, launched, maintained, migrated, and retired across all sales channels. The position coordinates cross functional teams including Product, Marketing, Sales, Compliance, and Operations to ensure lifecycle events and product changes are executed in a controlled and timely manner. The Product Marketing Operations Manager also manages acquisition related product onboarding and catalog integration activities. The role leads operational processes that support the Product team and manages a direct report responsible for supporting lifecycle operations and documentation.

Requirements

Bachelor’s degree in marketing, Business Administration, Economics, Finance, or a related field, or equivalent experience.
4+ years of experience in product marketing operations, product management, project management, or a related operational role.
Strong organizational and project management skills with experience coordinating cross functional initiatives.
Excellent written and verbal communication skills.
Experience with project management tools such as Jira, Asana, or Smartsheet.
Proficiency in Microsoft Excel including pivot tables and lookup functions.

Nice To Haves

Experience in e-learning or education technology is a plus.

Responsibilities

Maintain internal product documentation including product summaries, operational details, and catalog information.
Support sales and marketing enablement by ensuring accurate product information is available across internal teams and systems.
Coordinate learner communications related to product changes, outages, or lifecycle updates.
Support regulatory documentation and compliance communication related to product updates.
Oversee operational execution for product lifecycle events including product launches, outages, suspensions, retirements, and product swaps.
Manage learner swap processes when products are replaced or discontinued.
Maintain product catalog alignment across all sales channels.
Ensure lifecycle events follow defined governance and operational procedures.
Coordinate onboarding of newly acquired products into the company catalog.
Manage integration and migration planning for acquired products.
Track integration timelines and coordinate cross functional teams involved in catalog setup and operational readiness.
Manage and develop a direct report supporting lifecycle operations and documentation.
Coordinate cross functional projects involving Product, Marketing, Sales, Technology, and Operations.
Maintain visibility into project timelines, operational workload, and priorities.
Provide leadership with reporting on product lifecycle activities and integration progress.