Rapids Product Manager, Global Diagnostics

Zoetis•Parsippany-Troy Hills, NJ

1d•Remote

About The Position

Accountable for assigned products, owning the product roadmap, vision, and strategy from cradle to grave, including budget guidance. Bring strong project leadership capabilities to coordinate cross-functional work, maintain momentum, and drive execution of roadmap priorities. Incorporate inputs from subject matter experts (SMEs) on a Cross Functional Product Team (CFPT) to define problem statements and prioritize product backlog. Lead the CFPT and sub-teams in product break-fix needs, constant maintenance, performance improvements, and delivering enhancements and innovations that create long-term customer value. Able to influence colleagues, stakeholders, and key executives through the use of data and logic. Attune to customer needs in veterinary medicine and their experience using our diagnostic products to be better positioned to delight our customers and improve animal health with product features.

Requirements

3+ years in Product Management, product development role, or equivalent industry experience
Demonstrated ability to learn multiple functional areas of business – engineering, design, finance, sales, or marketing
Proven ability to engage with SMEs and company leaders in a constructive and collaborative relationship
BA/BS degree in a scientific discipline or business
Action-oriented: “can do” and “does do” attitude; authentically engaged with people and situations with high energy and proactive problem-solving acumen
Displays empathy and curiosity: demonstrated deep commitment to internal colleagues and customers; loves getting to the “why” and is open to new ideas
Passionate, enthusiastic, and storytelling: be the fuel that inspires colleagues and drives contagious excitement for the product
Team player: loves being part of a team, both leading and supporting
Accountable with a global mindset: commits to stretch goals and delivers; holds self to highest performance standards; takes ownership for mistakes; delivers tough messages directly
Humble and hungry: confidence without arrogance; driven to continually improve regardless of prior successes or failures
Operational rigor: holds project plans, tracking, status and documentation to a high standard
Demonstrates strong organization abilities: attention to detail, effective time management, active listening, concise communication and writing skills, and great follow-through
Must possess or obtain authorization to work in the US for Zoetis.

Nice To Haves

MBA, DVM, PhD or other advanced degree preferred, but not required

Responsibilities

Define problem statements and product vision + strategy, and maintain product backlog by: Conducting continuous product discovery, which is a sustained practice of experimentation and customer conversations to inform product development decisions, which is key to being acknowledged as a Voice of Customer (VOC) expert
Aligning with Commercial teams on product financial and strategic goals
Knowing the product users, product operations, and connecting the two into clear product requirements; this includes an in-depth understanding of veterinary needs and best practices within animal hospitals
Monitoring product performance and Key Performance Indicators (KPIs)
Providing ROI assessments for projects and understanding when to make tradeoffs in investing between projects and features
Bringing on-the-ground feedback into product backlog with a long-term strategy in mind
Putting emphasis on continuous improvement and prioritization
Delivering on open items in product backlogs with a planned release schedule
Lead CFPT and sub-team collaboration by: Guiding empowerment of these CFPTs to make key decisions
Assigning team-level Objectives and Key Results (OKRs)
Working effectively with other functions within Zoetis, which includes team building, facilitation, giving and receiving feedback, and promoting psychological safety
Clearly communicating priorities, decisions, and next steps to keep projects moving forward
Owning meeting cadence, agenda discipline, tracking, and follow-through across teams
Identifying and leveraging team members to come up with creative solutions to solve customer problems, and understanding that consistent innovation is the result of each product team member contributing their passion and their ideas
Holding teams accountable to results and not being afraid to sign up for these results
Being the VOC
Be an internal advocate, product expert, and product evangelist: Driving all facets of product experience in new product launches across global markets, supporting customer, colleague, and company preparation efforts, and helping transfer materials and expertise to the commercial and medical teams
Communicating regularly with Commercial, Medical, and Support teams on product update and deployment plans, including creating documentation needed to assist with training and service
Tracking industry trends and the competitive landscape
Operating as product owner in the ZTD software release process
Working with a network of research veterinarians and/or experts in a variety of veterinary disciplines
Partnering with Zoetis Business Development (BD) and GMS External Supply/Procurement to negotiate or re-negotiate agreements, if applicable to the product