Financial Services - Technology Consulting - Product Manager - Senior - NYC

EY•New York, NY

1d•$120,100 - $200,100•Onsite

About The Position

The Product and Experience Design (PxD) Team, part of the Platforms competency within FSO Technology Consulting, works collaboratively with clients to transform their businesses through disruptive innovation and human-centered design. The team helps clients modernize systems, processes, operating structures and products, while applying AI-enabled methods to improve how opportunities are identified, concepts are tested, requirements are developed and product decisions are made. We support the development of high-performing business and customer-facing platforms and services in a rapidly changing and competitive environment. Our team helps clients sustain competitive advantage and profitability by defining technology and product strategies, designing AI-enabled solutions and supporting the execution of complex transformations. We are looking for an experienced, passionate and results-oriented Product Manager who combines strong product-management fundamentals with practical experience using AI-enabled tools and methods to support product discovery and delivery. The successful candidate will be an effective problem solver who can identify appropriate opportunities to apply AI, use these capabilities responsibly and validate AI-generated outputs with business, design and technology stakeholders.

Requirements

Bachelor’s degree in Computer Science, Engineering, Information Systems Management, or a related field and 3 years of progressive, post-baccalaureate work experience. Alternatively, will accept a Master’s degree in Computer Science, Engineering, Information Systems Management, or a related field and 2 years of work experience.
Experience using AI-enabled tools or methods to support one or more product activities—such as research synthesis, opportunity assessment, requirements development, rapid prototyping or product analytics—with appropriate human review of generated outputs
Proven delivery skills including the ability to identify issues and risks and escalate appropriately, manage communications with EY and client team members, and be accountable for client deliverables
Facilitate discussions with technical, design and business subject-matter resources to document requirements, establish a vision, and articulate alternatives for future state solutions across various domains and channels.
Has supported product vision, defined and managed product roadmaps, prioritized and managed backlogs, and supported product or technology launches. Experience should include contributing to the identification of suitable AI-enabled opportunities, testing value or feasibility through prototypes or experiments, and defining measurable outcomes for AI-enabled features
Can participate in and drive ideation sessions, standups, sprints and scrums.
Has specific domain knowledge and understands the market, customer, technology, data, AI and regulatory dynamics affecting the product, including the opportunities, limitations and risks of applying AI in a complex financial services environment
Experience with successfully managing projects with defined deliverables and budgets. Experience must include budgeting and managing the schedule; client relationship management; communicating strategically around key issues; conflict resolution and consensus building.
Must have a thorough understanding of complex information systems and technology organizations and to be able to work effectively between the application, data infrastructure, operations and security architectural spaces
Proven delivery skills including the ability to scope/size a project; staff a team with the appropriate skill set; provide subject matter direction and guidance to a team; manage communications with the project sponsors and manage the delivery of an engagement workstream.
Outstanding written and verbal communication skills.
Requires domestic and regional travel up to 80% to serve client needs.

Nice To Haves

Experience working alongside data, analytics or AI specialists to shape use cases, define outcomes and test AI-enabled features
Familiarity with product analytics, experimentation and evaluation methods, including approaches for validating the quality and usefulness of AI-generated outputs
Relevant product management, agile, design, cloud, data or AI training or certifications

Responsibilities

Support our clients in transforming their businesses through product management.
Work with multidisciplinary feature teams, including user experience experts, architects, engineers, data and AI specialists and others, to define and launch products and services for large global organizations.
Use user-centered, data-driven and AI-enabled methods to synthesize research, identify unmet needs, develop and test concepts, define business requirements and support product decisions.
Advocate for users throughout the product lifecycle and apply human judgment to validate AI-generated insights and outputs.
Simplify complex processes and touchpoints, prioritize opportunities, contribute to product roadmaps, manage product backlogs and coordinate teams to release quality products within planned timelines.
Understand modern platform structures, cloud architectures, digital platforms and enablers, data strategy considerations, and the opportunities and limitations of AI-enabled products.
Understand how product and delivery organizations operate within complex, regulated national and global companies.
Support business development activities, such as pursuits and proposals.
Engage in practice-building activities such as mentoring colleagues and developing or delivering training.