Product Manager Full-Time · New York, Chicago or Charlotte

Oula•New York, NY

41d•$110,000 - $140,000•Hybrid

About The Position

Oula delivers maternity care built around our patients—offering comprehensive support before, during, and after pregnancy. With fewer C-sections and higher VBAC success rates, our research-backed approach is delivering better outcomes. Our team of trusted midwives, OBGYNs, and dedicated care navigators ensure our patients get the type of care they need in the moments that matter most. Since launching in 2021, we’ve expanded to include Preconception and Miscarriage Care, Pregnancy Care, Postpartum Support, and Gynecology. We currently have 4 clinics in the tri-state area, with three new clinics opening in 2026! Come join our team of clinicians, innovators, operators, and technologists passionate about setting a new standard in maternity care. Oula Health is a venture-backed, midwifery-led maternity and GYN care company building the next generation of women's healthcare. We partner exclusively with major health systems — including Mount Sinai, Stamford Health, and Novant Health — to embed our collaborative OB-GYN and midwifery model directly inside their networks. We're a team of ~100 people at Series B stage, with 4 clinics today and three more opening in 2026.

Requirements

3+ years with product operations, technical program management, or PM-adjacent work — ideally at a growth-stage digital health or services company
Strong problem-solving instincts and genuine curiosity — you like figuring out how things work and making them work better
Ease with ambiguity and a bias toward action; this role requires you to create the playbook, not execute someone else's
Demonstrated ability to navigate complex stakeholder environments and drive aggressive timelines — ideally with client-facing or health system-facing experience
Ability to speak ‘multiple languages’ – comfort going deep on technical details while communicating clearly to non-technical audiences; you can write a bug ticket, an SOP, and a launch plan that people actually follow; hands-on EHR configuration and integration experience strongly preferred
Analytical enough to build a dashboard and identify a pattern, even if you're not a SQL expert

Responsibilities

Own day-to-day management of our core tech stack: the EHR, patient portal, and care management platform
Own Athena and Epic configuration end to end: clinical templates, order sets, lab configurations, payer connectivity, and access management for clinical and ops staff
Lead EHR integration efforts as the internal and external subject matter expert — FHIR/HL7 data exchange, health system IT coordination and committed go-live timelines
Own and accelerate Epic integration timelines as we onboard additional health system partners
Maintain configuration integrity as new markets launch and care model workflows evolve
Partner with our IT team on infrastructure; own the clinical systems layer they don't touch
Own bug intake and prioritization from Market Operations — standardize how Engineering receives, scopes, and resolves issues and communicates status back to the field
Build structured launch toolkits and training materials so clinic teams are prepared for new feature rollouts on day one
Coordinate end-to-end launches across Product, Engineering, and Operations
Identify where AI and automation can reduce manual administrative burden in product operations workflows
Build and maintain the clinical systems SOP library so new market setup is repeatable — documented well enough that a new hire can execute without you in the room
Develop onboarding materials for clinic managers and clinical staff on EHR workflows and tooling
Drive feature parity efforts so patients and clinicians experience a consistent standard of care across markets
Build and maintain dashboards tracking feature adoption, issue resolution, and rollout health across clinics
Develop quarterly reporting for Product, leadership, and health system partners on platform performance
Ensure data infrastructure is in place to measure the impact of every feature rollout